Table 39 Close Stacker Door Troubleshooting Procedure; Rap 19 Close Stacker Door - Xerox 5400N - Phaser B/W Laser Printer Service Quick Reference Manual

RAP 19 Close Stacker Door

The Rear Cover is open.
Table 39 Close Stacker Door Troubleshooting Procedure
Step Actions and Questions
1 OPEN/CLOSE REAR COVER
Open and close the HCS Rear Cover.
Does the error code still appear?
2 REAR COVER INTERLOCK SWITCH
INSPECTION
Open the HCS Rear Cover and check the Rear Cover
Interlock Switch.
Is the Rear Cover Interlock Switch in good
condition and does the actuator move freely?
REAR COVER INTERLOCK SWITCH TEST
3
1. Enter Diagnostics mode.
2. From the Main Menu, select Component Test / Sensor
Input / press [4] to start, [0] to stop.
3. Actuate and deactuate the Rear Cover Interlock
Switch.
Does the LCD counter increment each time you
press and release the actuator?
4 "NO" FROM STEP 3 ABOVE
1. Switch printer power OFF.
2. Remove the HCS Front Cover [RRP 10.4,
3. Disconnect P/J524 from the HCS Board.
4. Switch printer power ON.
5. Measure the voltage between P524-1 and frame
ground.
Does the voltage measure +3.2 VDC?
5 "NO" FROM STEP 4 ABOVE
Measure the voltage between P/J514-6 and frame
ground.
Does the voltage measure +3.2 VDC?
6 "NO" FROM STEP 4 ABOVE
1. Switch printer power OFF.
2. Remove the Left Side Cover [RRP 1.1,
the Print Engine Controller Board Cover [RRP 8.5,
page 310].
3. Measure the voltage between P/J19-11 and frame
ground.
Does the voltage measure +3.2 VDC?
7 "YES" FROM STEP 6 ABOVE
Check for continuity between P/J19-11 and P/J501-3,
then between P/J504-6 and P/J514-6.
Is there continuity between both sets of pins?
80
Yes
Go to
Step 2.
Go to
Step 3.
Replace the
Print Engine
Controller
Board
[RRP 8.5,
page
Go to
Step 8.
page 321].
Replace the
HCS Board
[PL 10.2,
page
Go to
Step 7.
page 250] and
Replace the
Duplex
Interface
Board
[RRP 8.3,
page
Phaser 5400 Laser Printer Service Guide
No
Problem
solved.
Replace the
HCS Rear
Cover
Interlock
Switch
[RRP 10.9,
page 326].
Go to
Step 4.
310].
Go to
Step 5.
Go to
Step 6.
410].
Replace the
Print Engine
Controller
Board
[RRP 8.5,
page 310].
Repair or
replace the
HCS
Harness
[PL 10.2,
308]. page 410].