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Xerox PHASER 5400 User Manual

Phaser 5400 laser printer user guide
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Summary of Contents for Xerox PHASER 5400

  • Page 1 P H A S E R ™ 5 4 0 0 L A S E R P R I N T E R User Guide...
  • Page 3 Xerox Phaser 5400 ™ Laser Printer User Guide 721P57660 September 2001...
  • Page 4 Copyright © 2001, Xerox Corporation. All Rights Reserved. Unpublished rights reserved under the copyright laws of the United States. Contents of this publication may not be reproduced in any form without permission of Xerox Corporation. Copyright protection claimed includes all forms of matters of copyrightable materials...
  • Page 5 ® As an ENERGY STAR partner, Xerox Corporation has determined that this product meets the ENERGY STAR guidelines for energy efficiency. The ENERGY STAR name and logo are registered U.S. marks. Other marks are trademarks or registered trademarks of the companies with which they...

  • Page 7: Table Of Contents

    Power saver feature......... . . 5 Xerox supplies and accessories ....... . . 6 Print Media .
  • Page 8 Getting Help ........94 Xerox Phaser 5400 Laser Printer CD-ROM ......94 Xerox web site .

  • Page 9: Warranty

    Printer Warranty Xerox warrants that the Phaser 5400 Laser Printer will be free from defects in materials and workmanship for a period of one (1) year from the date of shipment. If the product proves defective during the warranty period, Xerox, at its option, will:...
  • Page 10 Consumables Warranty Xerox warrants that laser print cartridges will be free from defects in materials and workmanship for a period of one (1) year from date of installation. All other Customer Replaceable Consumables (CRCs) will be covered for a period of ninety (90) days (six (6) months where longer periods are required by law) from the date of installation, but not more than one (1) year from date of shipment.
  • Page 11 Acts or cause any part or all of this warranty to be void, is called a “Non-excludable Condition”. To the full extent permitted by law, Fuji Xerox’ sole and total liability to the customer for a breach of any Non-excludable Condition (including for any consequential loss suffered by the customer) is limited, except as otherwise stated herein, to (at Fuji Xerox’...

  • Page 12: User Safety Summary

    Your printer and the recommended consumable supplies have been designed and tested to meet strict safety requirements. Attention to the following notes will ensure the continued safe operation of your printer. Electrical Safety Use the power cord supplied with your printer. Do not use a ground adapter plug to connect the printer to a power source receptacle that lacks a ground connection terminal.
  • Page 13 If any of the following conditions occur, switch off the printer power immediately, disconnect the power cord, and call an authorized service representative. The power cord is damaged or frayed. Liquid is spilled into the printer. The printer is exposed to water. Any part of the printer is damaged.
  • Page 14 Exercise care in moving or relocating the printer, it is back-heavy and could tip backward. Follow the recommended procedure when moving the printer from one location to another. Refer to the Xerox Phaser 5400 Laser Printer Installation Setup poster. Do not place any liquids on the printer.
  • Page 15 Symbols that may be marked on your product: DANGER high voltage: Protective ground (earth) terminal: Hot surface on or in the printer. Use caution to avoid personal injury: Use caution. Refer to the manual(s) for information: Warning If the product loses the ground connection, usage of knobs and controls (and other conductive parts) can cause an electrical shock.

  • Page 17: Overview

    Overview Printer components The base printer contains the following major components: Front view Standard output bin Paper guide/curl extension Control Panel Paper support and stopper Multi-sheet Bypass Feeder (shown closed) Tray 1 Paper amount indicator Power switch User Guide Rear view Rear cover (shown closed) Power cord receptacle Ventilation slots...

  • Page 18: Printer Options

    Printer options Front view 1,000-Sheet Stacker Bin 500-Sheet Feeder (A3/Ledger, shown as Tray 2 or A4/Letter, shown as Tray 1) 2,000-Sheet Feeder (shown as Tray 3) Rear view Duplex Module (shown installed) 3925-05 3925-06 Xerox Phaser 5400 Laser Printer...

  • Page 19: Control Panel

    Control panel The Xerox Phaser 5400 control panel: Displays printer status and jobs in process. Provides the means to change printer settings. Allows you to print reports (such as the configuration report, which lists the printer’s current settings). Display screen...

  • Page 20: Display Screen

    The printer is waiting for more data: The printer is low on toner: A tray is empty (in this case, Tray 2 is empty and no longer is being used to print): Ready Processing... Waiting... Toner Low Tray 2 Empty Xerox Phaser 5400 Laser Printer...

  • Page 21: Power Saver Feature

    Utility bills, and help protect the environment. Your Phaser 5400 laser printer is preset at the factory to enter a "low power" state after a specified period of non-use. In this mode, the printer systems are shut down. When a print job is initiated, it will wake up the printer.

  • Page 22: Xerox Supplies And Accessories

    Keep consumables and maintenance items in supply. Add or replace when prompted by the printer. To order supplies and accessories, contact your local dealer, or visit the Xerox web site: www.xerox.com/officeprinting Xerox Phaser 5400 Laser Printer 3925-08...
  • Page 23 * Average life of a Laser Print Cartridge is based on page coverage of 5 percent using Letter- or A4-size paper. The printer displays a message on the control panel when the toner is low and when you need to replace the Laser Print Cartridge. Xerox professional printing paper Item Standard Papers...
  • Page 24 Letter (U. S.) 3R3028 8.5 x 11 in. A4 (Metric Letter) 3R96002 210 x 297 mm Description 24 labels per sheet 30 labels per sheet Xerox Phaser 5400 Laser Printer Part Number 3R96178 3R4469 Part Number 097S02806 109R00523 109R00524 097S02711...
  • Page 25 Options (cont'd.) Option and Features 2,000-Sheet Feeder Enables loading of up to 2,000 sheets of paper of A4- or Letter-size Increased paper-printing capacity Increased printing versatility and convenience 1,000-Sheet Stacker Bin Enables stacking of up to 1,000 sheets of paper Supplements the standard output bin Duplex Module Enables automatic duplex capability...

  • Page 26: Print Media

    (16 lb. bond to 110 lbs. card stock) 60-135 g/m (16 lb. bond to 36 lbs. bond) 60-105 g/m (16 - 28 lbs. bond) Input Source Main 500-Sheet Tray Optional 500-Sheet Feeders 2,000-Sheet Feeder Multi-sheet Bypass Feeder Duplex Module Xerox Phaser 5400 Laser Printer...

  • Page 27: Capacities Of Input Sources

    Capacities of input sources Input Source Tray 1 Standard 500 sheet input source. Tray 2 Optional input source installed immediately below Tray 1. May be a 500-Sheet Feeder or the 2,000-Sheet Feeder. Tray 3 Optional input source installed immediately below Tray 2. Only available if Tray 2 is not the 2,000-Sheet Feeder.

  • Page 28: Supported Media And Media Sizes

    Only when Defaults = Millimeters in the Control Panel System Menu. Only when Defaults = Inches in the Control Panel System Menu. Tray 1, Tray 2, Tray 3 2,000 A4/Letter A3/Ledger sheet feeder (1)(3) (1)(3) (1)(2) Xerox Phaser 5400 Laser Printer Multi-sheet Bypass Feeder...

  • Page 29: Custom Paper Sizes

    Custom paper sizes Tray 1, Tray 2, Tray 3 Acceptable sizes A4/Letter Simplex Width 148 - 297 mm 5.83 - 11.69 in. Length 98.4 - 216 mm 3.875 - 8.5 in. Duplex Width 182 - 297 mm 7.16 - 11.69 in. Length 139.7 - 216 mm 5.5 - 8.5 in.

  • Page 30: Unacceptable Media

    Paper with special coating Paper unable to withstand a temperature of 150 degrees C (302 degrees F) Thermal paper Carbon paper Paper with paper fasteners, ribbons, staples, tape, etc. attached Label stock with exposed backing sheet Xerox Phaser 5400 Laser Printer...

  • Page 31: Loading Media

    Loading Media Loading media in Tray 1, 2, or 3 A4-/Letter-Size Tray Remove the tray from the printer: Pull out the tray until it stops. Gently remove the tray from the printer while lifting up. Place the tray on a flat surface. If you are loading paper of the same size, skip to Step 4.
  • Page 32 Gently squeeze the side guides and slide them all the way out of the tray. If the tray’s metal base plate remains raised, press it down to lock it. 3925-12 3925-13 Xerox Phaser 5400 Laser Printer...
  • Page 33 Note To reduce the possibility of misfeeds and jams, fan the stack of paper before inserting it into the tray. Align the four corners of the paper stack and insert it into the tray following the simplex and duplex instructions below. Make sure that the paper is placed at the center of the tray, under the retaining clips on both sides.
  • Page 34 To avoid misfeeds and jams, make sure that the stack is under the retaining clips on both sides and adjust the side guides to the correct size. When the side guides are aligned, adjust the length guide to the paper length. 3925-16 3925-17 Xerox Phaser 5400 Laser Printer...
  • Page 35 Insert the tray completely into the printer. Make sure that it is properly seated. If you changed the type of paper in the tray, use the control panel to specify the paper type: Press the Menu keys (labeled 1 or 5) to scroll to the to Tray Menu.
  • Page 36 Gently remove the tray from the printer while lifting up. Place the tray on a flat surface. Remove the tray cover. If you are loading paper of the same size, skip to Step 5. 3925-19 3925-20 Xerox Phaser 5400 Laser Printer...
  • Page 37 Gently squeeze the length guide, lift it up, and slide it all the way out of the tray. Gently squeeze the side guides and slide them all the way out of the tray. User Guide 3925-21 3925-22...
  • Page 38 Align the four corners of the paper stack and insert it into the tray with the side to be printed on facing up. Make sure that the paper is placed at the center of the tray, under the retaining clips on both sides. 3925-23 Xerox Phaser 5400 Laser Printer 3925-24...
  • Page 39 Top view of tray: 1. Simplex printing, 2. Duplex printing 3925-25 User Guide...
  • Page 40 To avoid misfeeds and jams, make sure that the stack is under the retaining clips on both sides and adjust the side guides to the correct size. When the side guides are aligned, adjust the length guide to the paper length. 3925-26 3925-27 Xerox Phaser 5400 Laser Printer...
  • Page 41 Replace the tray cover. Hold the tray at the green labels (a) and insert it into the printer. Push the tray completely into the printer. Make sure that it is properly seated. User Guide 3925-28 3925-29 3925-30...
  • Page 42 Press the Value keys (labeled 3 or 7) to scroll to the correct paper type (plain, preprinted, letterhead, etc.). Press the Enter key (labeled 4). Press the On Line key (labeled 0) to exit the menus. Xerox Phaser 5400 Laser Printer 3925-31 Type.
  • Page 43 2,000-Sheet Feeder Pull out the tray until it stops. Push down the tray before loading paper. If you are loading paper of the same size, skip to Step 4. User Guide 3925-32 3925-33...
  • Page 44 Adjust the paper guides to the size of the paper by opening the release tabs and inserting them into the desired guide holes. Prepare a stack of paper for loading by fanning it and holding it with both hands. 3925-34 3925-35 Xerox Phaser 5400 Laser Printer...
  • Page 45 Gently load the stack of paper into the tray. Note Make sure that the stack does not exceed the maximum level indicated on the tray; misfeeds may occur. Top view of tray: 1. Simplex printing, 2. Duplex printing User Guide 3925-36 3925-37...
  • Page 46 Press the Value keys (labeled 3 or 7) to scroll to the correct paper type (plain, preprinted, letterhead, etc.). Press the Enter key (labeled 4). Press the On Line key (labeled 0) to exit the menus. 3925-38 Tray 2 Type Xerox Phaser 5400 Laser Printer...
  • Page 47 Multi-sheet Bypass Feeder Open the Multi-sheet Bypass Feeder door by pulling the latch at the top center. Caution To prevent possible damage to the Multi-sheet Bypass Feeder, do not exert strong pressure on it or place any heavy objects on it. If you intend to load envelopes, postcards or other small-size paper, you need to extend the Multi-sheet Bypass Feeder.
  • Page 48 Align the four corners of the paper and place it into the tray with the side to be printed facing up. Note Be sure to insert the paper all the way in until it gently touches the stopper inside the printer. 3925-41 3925-42 Xerox Phaser 5400 Laser Printer...
  • Page 49 Long-Edge Feed Orientation 1. Simplex orientations, 2. Duplex orientations, 3. Envelope orientation 3925-43 Short-Edge Feed Orientation 1. Simplex orientation, 2. Duplex orientation 3925-44 User Guide...
  • Page 50 Hold both sides of the Multi-sheet Bypass Feeder where indicated. Push the feeder straight back into the printer until it stops. When the media fits within the Multi-sheet Bypass Feeder enclosure, close the door. 3925-45 3925-46 Xerox Phaser 5400 Laser Printer...
  • Page 51 When using large-size media: Pull out the paper support. Lift up the stopper. If you changed the type or size of paper in the Multi-sheet Bypass Feeder, use the control panel to specify the paper type and/or size: Press the Menu keys (labeled 1 or 5) to scroll to the Tray Menu.

  • Page 52: Printing Jobs

    Draft mode, which reduces the amount of toner required per page at the expense of lower print quality (intended for occasional proof printing of high-density documents). Booklet-style printing (if your printer has the optional Duplex Module). Xerox Phaser 5400 Laser Printer...
  • Page 53 N-up, where N number of pages are printed on a single physical sheet of paper (useful for previewing a document’s layout). Secure printing and proof printing (if your printer has the optional hard drive). Edge-to-edge printing, where text and images are printed to the physical edge of the page.

  • Page 54: Output

    From the printer’s driver, select Stacker Bin. From the printer’s control panel, select Refer to the Advanced Features and Troubleshooting Manual on the printer’s CD-ROM for detailed instructions on configuring the 1,000-Sheet Stacker Bin for use. Output Dest. 3925-48 Output Dest. Xerox Phaser 5400 Laser Printer...

  • Page 55: Printing On Special Paper

    For the Windows 95/98/Me (PS/PCL5e) operating system: In your application, select File and then Print. Select the Xerox Phaser 5400 laser printer driver. Open the Properties dialog box. Select the Paper/Output tab. Click the Select Paper button.
  • Page 56 Send the job to the printer. For the Windows 2000 and Windows NT (PS/PCL5e) operating systems: In your application, select File and then Print. Select the Xerox Phaser 5400 laser printer driver. Open the Properties dialog box. Select your tab: For Windows 2000, select the Paper/Quality tab.

  • Page 57: Printing Envelopes

    Paper size: the size of the envelope Orientation: Landscape In your application, select File and then Print. Select the Xerox Phaser 5400 laser printer driver. Open the Properties dialog box. Select the Paper/Output tab. From the drop-down list under Orientation, select Landscape.
  • Page 58 Send the job to the printer. For the Windows 2000 and Windows NT (PS/PCL5e) operating systems: In your application, select File and then Print. Select the Xerox Phaser 5400 laser printer driver. Open the Properties dialog box. Select the Layout tab.

  • Page 59: Printing Labels

    Create a document with text located in the correct areas. Refer to the instructions included with the labels for margin settings. In your application, select File and then Print. Select the Xerox Phaser 5400 laser printer driver. Open the Properties dialog box. Select the Paper/Output tab.
  • Page 60 Send the job to the printer. For the Windows 2000 and Windows NT (PS/PCL5e) operating systems: In your application, select File and then Print. Select the Xerox Phaser 5400 laser printer driver. Open the Properties dialog box. Select the Paper/Quality tab.

  • Page 61: Printing Transparencies

    For the Windows 95/98/Me (PS/PCL5e) operating system: In your application, select File and then Print. Select the Xerox Phaser 5400 laser printer driver. Open the Properties dialog box. Select the Paper/Output tab. Click the Select Paper button.
  • Page 62 For the Windows 2000 and Windows NT (PS/PCL5e) operating systems: In your application, select File and then Print. Select the Xerox Phaser 5400 laser printer driver. Open the Properties dialog box. Select the Paper/Quality tab. From the Media drop-down list, select Transparencies.

  • Page 63: Printing Two-Sided (Duplex) Jobs

    For the Windows 95/98/Me (PS/PCL5e/PCL6), Windows NT (PCL6), and Windows 2000 (PCL6) operating systems: In your application, select File and then Print. Select the Xerox Phaser 5400 laser printer driver. Open the Properties dialog box. Select the Paper/Output tab. Select the type of Duplex from the pull-down menu:...
  • Page 64 (The driver setting always overrides the control panel setting.) On the Xerox Phaser 5400 control panel, select duplex printing: Press the Menu keys (labeled 1 or 5) to scroll to the System Menu.
  • Page 65 Available binding preferences (how the page turns) and duplex settings (Long-Edge/Short-Edge): Portrait Orientation Long-Edge Binding Landscape Orientation Long-Edge Binding User Guide Short-Edge Binding Short-Edge Binding...

  • Page 66: Troubleshooting

    Advanced Features and Troubleshooting Manual on the CD-ROM that was shipped with your printer. infoSMART™ Knowledge Base (troubleshooting knowledge database) on the Xerox Printer web site: www.xerox.com/officeprinting/infoSMART Replacing the Laser Print Cartridge Troubleshooting may require that you replace the Laser Print Cartridge.
  • Page 67 Open the top cover. Lift out the used cartridge. Wrap the used Laser Print Cartridge by placing it in the packing from your new cartridge and return it as directed. User Guide 3925-53 3925-54...
  • Page 68 Place the cartridge on a flat surface. With one hand, press down the cartridge. With the other hand, grasp the end tab of the sealing tape and pull the tape straight out horizontally. 3925-55 3925-56 Xerox Phaser 5400 Laser Printer...
  • Page 69 Holding the cartridge as shown, lower it into the printer, and then insert the cartridge’s two projecting parts into the printer’s guide channels. Be sure to push the cartridge all the way into the printer. Close the top cover until it locks in place. User Guide 3925-57 3925-58...

  • Page 70: Troubleshooting Print Quality

    Press the Menu keys (labeled 1 or 5) to scroll to the Print Menu. Press the Item keys (labeled 2 or 6) to scroll to Press the Enter key (labeled 4). The Test Print pages should print. Examine the pages for the following symptoms. Test Xerox Phaser 5400 Laser Printer Print.

  • Page 71: User Guide

    Symptom: Light or faint prints The overall image is lighter than normal. 3925-59 Symptom: Blank prints The entire printed page is blank with no visible print. 3925-60 User Guide Possible causes and solutions: The paper stock may be damp. Replace the paper stock.
  • Page 72 Customer Support Center. Possible causes and solutions: The paper stock may be damp. Replace the paper stock. The Laser Print Cartridge may be defective or at the end of its life. Replace the Laser Print Cartridge. Xerox Phaser 5400 Laser Printer...
  • Page 73 Symptom: Vertical line deletions There are localized print deletions forming narrow lines. 3925-63 Symptom: Horizontal line deletions There are localized print deletions appearing as bands running across the paper. 3925-64 User Guide Possible causes and solutions: The Laser Print Cartridge may not be installed correctly.
  • Page 74 Replace the Laser Print Cartridge. The fuser may be defective. Replace the fuser (in the Maintenance Kit). The Bias Transfer Roll may be defective. Replace the Bias Transfer Roll (in the Maintenance Kit). Xerox Phaser 5400 Laser Printer...
  • Page 75 Symptom: Dark spots or marks There are dark spots or marks on the page in a random pattern. 3925-67 Symptom: Unfused or partially fused image The printed image is not fully fused to the paper and easily rubs off. 3925-68 User Guide Possible causes and solutions: The paper path may be contaminated with...
  • Page 76 The fuser may be at the end of its life. Replace the fuser (contained in the Maintenance Kit). Possible causes and solutions: The paper stock may be in poor condition. Replace the paper stock. The paper stock may be damp. Replace the paper stock. Xerox Phaser 5400 Laser Printer...
  • Page 77 Symptom: Random deletions The page has random light areas and deletions. 3925-71 Symptom: Grainy graphics A graphic image is coarse or grainy (like a brick or checkerboard pattern) rather than a smooth halftone. 3925-72 User Guide Possible causes and solutions: The paper stock may be in poor condition.
  • Page 78 The printed image is missing all of the image after a straight line. 3925-73 Possible causes and solutions: The printer may have tried to print a complex graphic image with inadequate memory. Consider adding additional memory to the printer. Xerox Phaser 5400 Laser Printer...

  • Page 79: Paper Jams

    Preventing paper jams To reduce the frequency of paper and transparency jams, the use of Xerox media is recommended; refer to page 7 for information. Use only the recommended sizes and weights of paper in the trays;...

  • Page 80: Clearing A Duplex Jam

    Open the rear cover. Warning To avoid possible injury, never touch the Fuser area (where a label indicating high temperature is located). The fuser may be hot. Check and carefully pull out any jammed paper. 3925-74 3925-75 Xerox Phaser 5400 Laser Printer...
  • Page 81 Close the rear cover. Check the control panel display. If the jam has been cleared and all covers are closed, the control panel should display or Ready. If a paper jam message remains, there is Processing still paper jammed in the printer. User Guide 3925-76...

  • Page 82: Clearing An Exit Jam

    The fuser may be hot. Open the top cover all the way to the back until it stops. Remove any paper that may be the output bin. 3925-77 3925-78 Xerox Phaser 5400 Laser Printer...
  • Page 83 Pull out the Laser Print Cartridge and set it down on a flat surface. Check the area where the Laser Print Cartridge was located and remove any jammed paper. Warning To avoid possible injury, be careful not to touch the rollers, which may be hot.
  • Page 84 Reinstall the cartridge, inserting the two projecting parts into the printer’s guide channels. Note Be sure to push the cartridge all the way into the printer. Close the top cover. 3925-57 3925-58 Xerox Phaser 5400 Laser Printer...
  • Page 85 Close the rear cover. Check the control panel display. If the jam has been cleared and all covers are closed, the control panel should display or Ready. If a paper jam message remains, there is Processing still paper jammed in the printer. User Guide 3925-76...

  • Page 86: Clearing A Stacker Jam

    Clearing a stacker jam Open the Stacker Bin’s rear cover. Remove any jammed paper inside the open cover. 3925-81 3925-82 Xerox Phaser 5400 Laser Printer...
  • Page 87 Close the Stacker Bin’s rear cover. Check the control panel display. If the jam has been cleared and all covers are closed, the control panel should display or Ready. If a paper jam message remains, there is Processing still paper jammed in the printer. User Guide 3925-83...

  • Page 88: Clearing A Tray 1 Jam

    To remove the tray from the printer, pull it out, then gently remove it from the printer while lifting up. Check for any jammed paper in the feeder. If there is wrinkled paper in the tray, remove it. 3925-10 3925-85 Xerox Phaser 5400 Laser Printer...
  • Page 89 Open the Multi-sheet Bypass Feeder by lifting and extending it. Hold both sides where indicated and tilt up the feeder slightly. Gently lift up the feeder and pull it out toward you until it stops. Check for any jammed paper inside the Multi-sheet Bypass Feeder.
  • Page 90 Pull out the Laser Print Cartridge and set it down on a flat surface. Check the area where the Laser Print Cartridge was located and remove any jammed paper. 3925-54 3925-80 Xerox Phaser 5400 Laser Printer...
  • Page 91 Reinstall the cartridge, inserting the two projecting parts into the printer’s guide channels. Be sure to push the cartridge all the way into the printer. Close the top cover. User Guide 3925-57 3925-58...
  • Page 92 Check the control panel display. If the jam has been cleared and all covers are closed, the control panel should display or Ready. If a paper jam message remains, there is Processing still paper jammed in the printer. 3925-45 3925-18 Xerox Phaser 5400 Laser Printer...

  • Page 93: Clearing A Tray 2 Or Tray 3 Jam

    Clearing a Tray 2 or Tray 3 jam Feeding from the 2,000-sheet feeder Open the feeder’s front door. Remove any jammed or wrinkled paper. User Guide 3925-32 3925-87...
  • Page 94 Push down the tray. Push back the feeder’s front door. 3925-33 3925-38 Xerox Phaser 5400 Laser Printer...
  • Page 95 Open the feeder’s rear cover. Remove any jammed or wrinkled paper. User Guide 3925-88 3925-89...
  • Page 96 Check the control panel display. If the jam has been cleared and all covers are closed, the control panel should display or Ready. If a paper jam message remains, there is Processing still paper jammed in the printer. 3925-90 Xerox Phaser 5400 Laser Printer...
  • Page 97 Feeding from the 500-sheet feeder Pull all trays completely out of the printer. Note To remove a tray from the printer, pull out the tray until it stops, then gently remove it from the printer while lifting up. If there is wrinkled paper in a tray, remove the paper. User Guide 3925-91 3925-85...
  • Page 98 Open the feeder’s rear cover. Remove any jammed paper. Check inside the printer and remove any jammed paper. 3925-92 3925-93 3925-95 Xerox Phaser 5400 Laser Printer...
  • Page 99 Open the Multi-sheet Bypass Feeder by lifting and extending it. Hold both sides of the feeder where indicated and tilt it up slightly. Gently lift up the feeder and pull it out toward you until it stops. Open the top cover all the way until it stops. Remove any paper that may be in the output bin.
  • Page 100 Pull out the Laser Print Cartridge and set it down on a flat surface. Check the area where the Laser Print Cartridge was located and remove any jammed paper. Remove any paper remaining in the Multi-sheet Bypass Feeder or in the Tray 1 opening. 3925-54 3925-80 Xerox Phaser 5400 Laser Printer...
  • Page 101 Reinstall the cartridge, inserting the two projecting parts into the printer’s guide channels. Be sure to push the cartridge all the way into the printer. Close the top cover. User Guide 3925-57 3925-58...
  • Page 102 Check the control panel display. If the jam has been cleared and all covers are closed, the control panel should display or Ready. If a paper jam message remains, there is Processing still paper jammed in the printer. 3925-45 3925-96 Xerox Phaser 5400 Laser Printer...

  • Page 103: Clearing A Jam At The Laser Print Cartridge

    Clearing a jam at the Laser Print Cartridge Open the top cover all the way to the back until it stops. Open the Multi-sheet Bypass Feeder by lifting and extending it. Hold both sides of the feeder where indicated and tilt it up slightly.
  • Page 104 Remove all paper. Pull out the Laser Print Cartridge and set it down on a flat surface. 3925-97 3925-54 Xerox Phaser 5400 Laser Printer...
  • Page 105 Check the area where the Laser Print Cartridge was located and remove any jammed paper. Reinstall the cartridge, inserting the two projecting parts into the printer’s guide channels. Be sure to push the cartridge all the way into the printer. User Guide 3925-80 3925-57...
  • Page 106 Reinsert the Multi-sheet Bypass Feeder. If it was extended, hold both sides of the feeder where indicated and push it straight back until it stops. Reload the Multi-sheet Bypass Feeder. 3925-45 3925-42 Xerox Phaser 5400 Laser Printer...
  • Page 107 Close the top cover. Check the control panel display. If the jam has been cleared and all covers are closed, the control panel should display or Ready. If a paper jam message remains, there is Processing still paper jammed in the printer. User Guide 3925-58...

  • Page 108: Paper Size/Type Mismatch

    Check to make sure that the size menu for the Multi-sheet Bypass Feeder is correctly set. Inspect for jammed paper. If visible, carefully pull out paper: Open the lever on the side of the fuser. Pull the jammed paper straight up and out. 3925-74 3925-98 Xerox Phaser 5400 Laser Printer...
  • Page 109 Close the rear cover. Check the control panel display. If the jam has been cleared and all covers are closed, the control panel should display or Ready. If a paper jam message remains, there is Processing still paper jammed in the printer. User Guide 3925-76...

  • Page 110: Getting Help

    Getting Help The Xerox Phaser 5400 Laser Printer's CD-ROM guides you to the various resources available for installing and learning more about your Xerox printer. Use the CD-ROM to install your printer driver software and view and/or print user documentation. Live Internet links on the CD-ROM let you access the Xerox web site, where you can find product, supplies, and support information.

  • Page 111: Xerox Web Site

    To link to product and supplies information, download printer drivers, view documents, and access support information: www.xerox.com/officeprinting infoSMART™ Knowledge Base To access the troubleshooting knowledge database used by Xerox Customer Support staff: www.xerox.com/officeprinting/infoSMART Technical support To view technical support information: www.xerox.com/officeprinting/support...

  • Page 112: Customer Support Centers

    82 (2) 528 4661 Mexico +52 (5) 628-1091 The Netherlands 0900 202 1154 New Zealand 0 800 449 177 Norway 8150 0308 Xerox Phaser 5400 Laser Printer Puerto Rico 1-800-835-6100 Singapore 1-800-356-5565 ASEAN +(65) 251 3006 Spain 902 160236 Sweden...

  • Page 113: Specifications

    Specifications Material Safety Data Sheet (MSDS) MSDS Number: A12 Date: August 19, 1997 Revision: January 22, 2001 Distributor: Xerox Corporation Rochester, New York 14644 Telephone Number(s): Safety Information: (800) 828-6571 Health Emergency: (716) 422-2177 Transportation Emergency (Chemtrec): (800) 424-9300 Section 1 - Product Identification...
  • Page 114 Medical Conditions Generally Aggravated by Exposure: None Additional Information: None Section 3 - Toxicology and Health Information This material has been evaluated by Xerox Corporation. The toxicity data noted below is based on the test results of similar xerographic toners. Oral LD : >5 g/kg (rats) practically non-toxic.
  • Page 115 This study was conducted using a special test toner to comply with EPA testing protocol. The test toner was ten times more respirable than commercially available Xerox toner, and would not be functionally suitable for Xerox equipment.
  • Page 116 Local waste disposal authorities for additional information. Incinerate only in a closed container. Section 10 - Transportation Information DOT Proper Shipping Name: Not Applicable (Not Regulated) Hazard Classification: Not Applicable ID Number: Not Applicable Packing Group: Not Applicable Xerox Phaser 5400 Laser Printer...

  • Page 117: Index

    Index Numerics 2,000-sheet feeder changing paper type 30 loading 27 500-sheet feeder paper jam 81 A3/Ledger tray changing paper type 26 loading 20 A4/Letter tray changing paper type 19 loading 15 attention messages 6 binding preferences 49 capacities input source 11 components base printer 1 options 2...
  • Page 118 43 printing 43 printing guidelines 44 laser print cartridge part number 7 replacing 50 loading 2,000-sheet feeder 27 A3/Ledger tray 20 A4/Letter tray 15 Multi-sheet Bypass Feeder 31 tray 1, 2, or 3 15 Xerox Phaser 5400 Laser Printer...
  • Page 119 maintenance kit contents 7 part number 7 Material Safety Data Sheet 97 media supported sizes 12 Multi-sheet Bypass Feeder changing paper type 35 loading 31 options 2 orientation 2,000-sheet feeder 29 A3/Ledger tray 23 A4/Letter tray 17 Multi-sheet Bypass Feeder 33 output stacker bin 38 standard bin 38...
  • Page 120 54 printer components 1 control panel 3 troubleshooting 50 safety x sales and support centers 95 spacing for printer xi special paper driver settings 39 printing 39 storing paper 10 supplies and accessories ordering 6 Xerox Phaser 5400 Laser Printer...
  • Page 121 46 tray 1, 2, or 3 loading 15 troubleshooting checklist 50 paper size/type mismatch 92 print quality 54 symptoms 55 - 62 test print 54 user safety summary x warranty consumables viii printer vii Xerox web site 95 User Guide...
  • Page 123 7 2 1 P 5 7 6 6 0...

This manual is also suitable for:

5400dt - phaser b/w laser printer5400dx - phaser b/w laser printer

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