Table 46 Error Code J5: Toner Low Troubleshooting Procedure - Xerox 5400N - Phaser B/W Laser Printer Service Quick Reference Manual

RAP 26 Error Code J5:
Toner Low is not displayed when the Print Cartridge appears to be empty.
Table 46 Error Code J5: Toner Low Troubleshooting Procedure
Step Actions and Questions
1 TEST PRINT
1. Run a test print or print a page from a file.
2. Inspect the print quality.
Does the print appear light due to an empty Print
Cartridge?
PRINT CARTRIDGE
2
1. Replace the Print Cartridge [PL 8.1,
2. Run five test prints (Config Sheet or Demo Page).
3. Inspect the print quality.
Does the print quality meet specifications?
TONER SENSOR
3
1. Remove Tray 1.
2. Remove any paper from the MBF.
3. Enter Diagnostics mode.
4. From the Main Menu, select Component Test / Sensor
Input Test / press [4] to start test, [0] to stop.
5. Open the MBF Cover and carefully pull down, then
release the Toner Sensor.
Does the LCD counter increment each time you
pull down and release the Toner Sensor?
4 SUSPECT COMPONENTS
The following printer components and areas are
associated with this specific problem. One or more of
these components or areas may have failed partially or
completely. If you cannot isolate this problem using the
steps in this Repair Analysis Procedure, replace each
component or troubleshoot each area listed below, one
at a time, until you isolate and solve the problem.
Toner Sensor Assembly [RRP 7.3,
I
Print Cartridge [PL 8.1,
I
Print Engine Controller Board [RRP 8.5,
I
Phaser 5400 Laser Printer Service Guide
Toner Low
page 402].
page 301]
page 402]
page
Yes
Go to
Step 2.
Go to
Step 3.
Replace
the Print
Engine
Controller
Board
[RRP 8.5,
page 310].
310]
No
Problem does
not exist.
Go to
Image-Quality
Defect
Definitions,
page 177.
Go to Step 4.
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