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Chapter 2
Messages and Recovery Procedures
plain-text (.txt) format: the output of the show logging and show tech-support commands and your
pertinent troubleshooting logs. Examine both the active supervisor engine and the redundant
supervisor engine for messages.
Error Message %CWAN_HA-2-CCB_RECORD_ERROR: CCB record failed for slot [dec].
Explanation
information for the specified slot. The system is falling back to RPR mode for high availability.
Recommended Action
Research and attempt to resolve the issue using the tools and utilities provided at
http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying
information. Search for resolved software issues using the Bug Toolkit at
http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the
Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or
contact your Cisco technical support representative and provide the representative with the
information you have gathered. Attach the following information to your case in nonzipped,
plain-text (.txt) format: the output of the show logging and show tech-support commands and your
pertinent troubleshooting logs. Examine both the active supervisor engine and the redundant
supervisor engine for messages.
Error Message %CWAN_HA-2-IFCFG_PLAYBACK_ERROR: Interface Configuration command
[int] playback failed for slot [int]/[int].
Explanation
information for the specified slot. The redundant system is no longer synchronized with the active
system. The redundant supervisor engine was reloaded shortly after this error was encountered.
Recommended Action
the system log. Research and attempt to resolve the issue using the tools and utilities provided at
http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying
information. Search for resolved software issues using the Bug Toolkit at
http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the
Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or
contact your Cisco technical support representative and provide the representative with the
information you have gathered. Attach the following information to your case in nonzipped,
plain-text (.txt) format: the output of the show logging and show tech-support commands and your
pertinent troubleshooting logs.
Error Message %CWAN_HA-2-IFCFG_RECORD_ERROR: Interface Configuration command [int]
record failed for slot [int]/[int].
Explanation
information for the specified slot. The system is falling back to RPR mode for high availability.
Recommended Action
Research and attempt to resolve the issue using the tools and utilities provided at
http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying
information. Search for resolved software issues using the Bug Toolkit at
http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the
Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or
OL-11469-02
The high availability component for WAN modules failed to record new state
Copy the message exactly as it appears on the console or in the system log.
The high availability component for WAN modules failed to synchronize new state
If this error recurs, copy the message exactly as it appears on the console or in
The high availability component for WAN modules failed to record some new state
Copy the message exactly as it appears on the console or in the system log.
Catalyst Supervisor Engine 32 PISA Cisco IOS System Message Guide, Release 12.2ZY
CWAN_HA Messages
2-69
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