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Chapter 2
Messages and Recovery Procedures
Error Message %CONST_DIAG-3-HM_ALL_PORT_ERR: All ports on module [dec] failed
[chars].
Explanation
Recommended Action
and other related conditions. Reset the line card to see if the problem resolves itself. If the conditions
persists, copy the message exactly as it appears on the console or in the system log. Research and
attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With
some messages, these tools and utilities will supply clarifying information. Search for resolved
software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still
require assistance, open a case with the Technical Assistance Center via the Internet at
http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support
representative and provide the representative with the information you have gathered. Attach the
following information to your case in nonzipped, plain-text (.txt) format: the output of the show
logging and show tech-support commands and your pertinent troubleshooting logs.
Error Message %CONST_DIAG-3-HM_CHAN_ERR: All ports in channel [dec] on module [dec]
failed [chars]. Disabled the channel.
Explanation
channel are put into errdisable state.
Recommended Action
and other related conditions. Reset the line card to see if the problem resolves itself. If the condition
persists, copy the message exactly as it appears on the console or in the system log. Research and
attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With
some messages, these tools and utilities will supply clarifying information. Search for resolved
software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still
require assistance, open a case with the Technical Assistance Center via the Internet at
http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support
representative and provide the representative with the information you have gathered. Attach the
following information to your case in nonzipped, plain-text (.txt) format: the output of the show
logging and show tech-support commands and your pertinent troubleshooting logs.
Error Message %CONST_DIAG-3-HM_FCI_0_STUCK: Flow control stuck at 0 error on module
[dec]!
Explanation
Recommended Action
Research and attempt to resolve the issue using the tools and utilities provided at
http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying
information. Search for resolved software issues using the Bug Toolkit at
http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the
Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or
contact your Cisco technical support representative and provide the representative with the
information you have gathered. Attach the following information to your case in nonzipped,
plain-text (.txt) format: the output of the show logging and show tech-support commands and your
pertinent troubleshooting logs.
OL-11469-02
The data paths that correspond to all ports of the module have failed.
Check your network configuration for spanning tree loops, excessive flooding,
The data path that corresponds to the channel has failed. All ports that are part of the
Check your network configuration for spanning tree loops, excessive flooding,
The signal LDBUS_FCI_L0 is stuck on active-low. The line card is powered down.
Copy the message exactly as it appears on the console or in the system log.
Catalyst Supervisor Engine 32 PISA Cisco IOS System Message Guide, Release 12.2ZY
CONST_DIAG Messages
2-61
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