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Chapter 2
Messages and Recovery Procedures
Error Message %EARL_L2_ASIC-3-INTR_WARN: EARL L2 ASIC [dec]: Non-fatal interrupt
[chars]
EARL_L2_ASIC-4
Error Message %EARL_L2_ASIC-4-DBUS_HDR_ERR: EARL L2 ASIC #[dec]: Dbus Hdr. Error
occurred. Ctrl1 [hex]
Error Message %EARL_L2_ASIC-4-DBUS_SEQ_ERR: EARL L2 ASIC #[dec]: Dbus Seq. Error
occurred (Ctrl1 [hex])
OL-11469-02
information you have gathered. Attach the following information to your case in nonzipped,
plain-text (.txt) format: the output of the show logging and show tech-support commands and your
pertinent troubleshooting logs.
The EARL Layer 2 ASIC detected an unexpected nonfatal condition.
Explanation
Recommended Action
If this message recurs, copy the message exactly as it appears on the console
or in the system log. Research and attempt to resolve the issue using the tools and utilities provided
at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying
information. Search for resolved software issues using the Bug Toolkit at
http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the
Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or
contact your Cisco technical support representative and provide the representative with the
information you have gathered. Attach the following information to your case in nonzipped,
plain-text (.txt) format: the output of the show logging and show tech-support commands and your
pertinent troubleshooting logs.
Explanation
The EARL Layer 2 ASIC detected an invalid header in the DBUS. This error is caused
by hardware that has failed, a misconfiguration of the module software, or invalid packets that were
dropped because of an OIR operation.
Recommended Action
Copy the message exactly as it appears on the console or in the system log.
Research and attempt to resolve the issue using the tools and utilities provided at
http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying
information. Search for resolved software issues using the Bug Toolkit at
http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the
Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or
contact your Cisco technical support representative and provide the representative with the
information you have gathered. Attach the following information to your case in nonzipped,
plain-text (.txt) format: the output of the show logging and show tech-support commands and your
pertinent troubleshooting logs.
The EARL Layer 2 ASIC detected a DBUS sequence mismatch error.
Explanation
Copy the message exactly as it appears on the console or in the system log.
Recommended Action
Research and attempt to resolve the issue using the tools and utilities provided at
http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying
information. Search for resolved software issues using the Bug Toolkit at
http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the
Catalyst Supervisor Engine 32 PISA Cisco IOS System Message Guide, Release 12.2ZY
EARL_L2_ASIC Messages
2-113
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