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Process execution is the time period during which the process is operational, with process instances
being created and managed.
When an iTRAC process is executed or instantiated in the iTRAC server, a process instance is
created, managed, and eventually terminated by the iTRAC server in accordance with the process
definition. As the process progresses towards completion or termination, it executes various
activities defined in the workflow template based on the criteria for the transitions between them.
The iTRAC workflow server processes manual and Automatic steps differently.
An iTRAC process must be created with a single associated incident; there is therefore a one-to-one
match between iTRAC processes and incidents. Not all incidents are necessarily attached to
processes.
NOTE: Only one incident can be associated to an iTRAC process instance.
Section 6.8.1, "Instantiating a Process," on page 156
Section 6.8.2, "Automatic Step Execution," on page 156
Section 6.8.3, "Manual Step Execution," on page 157
Section 6.8.4, "Displaying Status," on page 157
Section 6.8.5, "Displaying the Status of a Process," on page 157
Section 6.8.6, "Changing Views in the Process Manager," on page 158
Section 6.8.7, "Starting or Terminating a Process," on page 159
6.8.1 Instantiating a Process
An iTRAC process can be instantiated in the iTRAC server by associating an incident to an iTRAC
process by the following three methods
Associating an iTRAC process to the incident at the time of incident creation
Associating an iTRAC process to incident after an incident has been created
Associating an iTRAC process to an incident through correlation
For more information on associating a process to an incident, see
page
109.
6.8.2 Automatic Step Execution
When the process instance executes an automatic activity step, command step, or mail step, it
executes the associated activity or command defined in the template, and stores the result in process
variables. It then transitions to the next step in the iTRAC template.
For example, an activity might be defined to ping a server; when this activity is executed in a
workflow process the activity runs and attaches the results to the associated incident.
156 Sentinel 6.1 Rapid Deployment User Guide
Chapter 5, "Incidents Tab," on
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