5.3.3 Deleting a View
1 Click Incidents > Incident View Manager or click the Display Incident View button on the
toolbar.
2 Click the down-arrow next to the Manage Views button located in bottom right corner of the
screen and select Manage View from the list. The Manage View window displays. Select a view
and click Delete. A confirmation message alert displays.
3 Click Yes to delete.
5.3.4 Default View
To mark a view as the default:
1 Click Incidents > Display Incident View Manager, or click the Display Incident View Manager
icon on the toolbar.
2 Click the down-arrow next to the Manage Views button located in bottom right corner of the
screen and select Manage Views from the list. The Incident View window displays.
3 Select the incident view you want as the default, and click Mark as Default.
5.4 Manage Incidents
You can perform the following activities related to incidents:
Create an incident
Attach workflows to incidents
Add notes to incidents
Add attachments to incidents
Execute an incident action
E-mail an incident
Edit an incident
Delete an incident
5.4.1 Creating Incidents
1 Click Incidents > Create Incident, or click the Create Incident button on the toolbar. The New
Incident window displays.
Incidents Tab 115