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User Interface
6.3 Template Manager
The Template Manager can be used to create, view, modify, copy, or delete a template. Within the
Template Manager you can add, delete, copy, view, and edit templates. Templates can be sorted into
folders for easy management
In the Template Manager, you can:
Create new workflow templates
Edit or copy existing templates
Define workflow steps
Manual or Automated
Description of step or instructions for iTRAC users
Define transitions between steps
Transition type
Escalation procedures
Timeout and alert attributes
iTRAC Workflow
Figure 6-1
6.3.1 Default Templates
iTRAC is shipped with the following templates to use as examples. The process and activity
attributes for these templates are set to predefined values. Users can modify these to suit their
requirements. The default templates are:
AlertTimeoutExample
TwoStepSimpleExample
Description
The Navigation Tree in the Navigation pane
The toolbar buttons
iTRAC Workflows 125
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