Nortel 8300 Troubleshooting Manual page 27

Ethernet routing switch
Hide thumbs Also See for 8300:
Table of Contents

Advertisement

When searching through the Knowledge and Solution Engine, enter a
natural language query (that is, a query in the form of a statement or a
question).
Procedure steps
Step
1
2
3
4
5
6
7
Copyright © 2007, Nortel Networks
.
Software: Includes software patches and software releases.
Solutions: Includes troubleshooting solutions written by the Nortel
Technical Support team.
Action
Go to the Nortel Web site: www.nortel.com
Log in using your user name and password.
Select SUPPORT & TRAINING.
Select ONLINE SELF-SERVICE, and then select Knowledge Base.
The Online Self-Service page appears and shows the Knowledge
and Solution Engine. For information on performing your search,
click the Search Tips link.
To view an interactive tutorial for the Knowledge and Solution
Engine, go to the Help & Contact section, click the Help Using This
Site link and then scroll to find the Knowledge Base tutorial.
Enter your problem statement or question in the text box.
Ensure that you leave spaces between the words in the statement
or question.
From the ALL TYPES drop-down list, select the document type you
want to search against.
The default is ALL TYPES, which searches on all available
documents (bulletins, documentation, services requests, software,
and solutions).
Click > (the arrow adjacent to the text box) or press Enter to start
your search.
The page reloads and provides the option to narrow your search by
product family.
Nortel Ethernet Routing Switch 8300
Troubleshooting
NN46200-704 01.01 Standard
4.0 29 October 2007
Using the Knowledge and Solution Engine 27
—End—

Advertisement

Table of Contents
loading

Table of Contents