(such as images, text, recordings or pictures) and related licensed materials including all whole or partial copies. Nortel Networks grants you a license to use the Software only in the country where you acquired the Software. You obtain no rights other than those granted to you under this License Agreement. You are responsible for the selection of the Software and for the installation of, use of, and results obtained from the Software.
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Warranty. Except as may be otherwise expressly agreed to in writing between Nortel Networks and Customer, Software is provided “AS IS” without any warranties (conditions) of any kind. NORTEL NETWORKS DISCLAIMS ALL WARRANTIES (CONDITIONS) FOR THE SOFTWARE, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABLITITY AND FITNESS FOR A PARTICULAR PURPOSE AND ANY WARRANTY OF NON-INFRINGEMENT.
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Setting host address for file transfer 35 Job aid: example of change syslog sizes 35 Hardware troubleshooting Troubleshooting the Ethernet Routing Switch 8300 hardware 37 LED indication of problems 37 Troubleshooting when the CPU receives bad packets 38 Software troubleshooting...
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Gathering critical information 169 Getting Help from the Nortel Web site 170 Getting help over the phone from a Nortel Solutions Center 170 Getting help from a specialist by using an Express Routing Code 171 Getting help through a Nortel distributor or reseller 171...
New in this release The following sections detail what is new in Nortel Ethernet Routing Switch 8300: Troubleshooting (NN46200-704) for Release 4.0. • "Features" (page 9) • "Other changes" (page 9) Features See the following section for information about a feature change: System core image dump In Release 4.0, the Nortel Ethernet Routing Switch 8300 supports the...
• Device Manager is a graphical user interface (GUI) used to configure and manage the Ethernet Routing Switch 8300. You install it on a management station in the network. For instructions on installing and starting Device Manager on a Windows*, UNIX*, or Linux* platform, refer to Nortel Ethernet Routing Switch 8300: Fundamentals —...
"Normal behavior on your network" (page 14) Proper installation and routine maintenance See Nortel Ethernet Routing Switch 8300 Installation — Chassis Installation and Maintenance (NN46200-304) for detailed installation information. This document also outlines the routine tasks required for operating the Ethernet Routing Switch 8300.
In addition, the Ethernet Routing Switch 8300 supports a wide range of diagnostic tools that you can use to monitor and analyze traffic, capture and analyze data packets, trace data flows, view statistics, and manage event...
"General diagnostic tools " (page 22) Port mirroring Ethernet Routing Switch 8300 switches have a port mirroring feature that helps you to monitor and analyze network traffic. The port mirroring feature supports both ingress (incoming traffic) and egress (outgoing traffic) port mirroring.
20 Troubleshooting fundamentals You can use Device Manager, the Nortel Command Line Interface (NNCLI), or the Command Line Interface (CLI) to configure port mirroring. Port statistics The port statistics commands allow you to display information on received and transmitted packets at the ports. The ingress and egress counts are taken at the MAC layer.
The log file on the PCMCIA is not saved when you reboot the system. The Ethernet Routing Switch 8300 also logs events from the I/O modules. Loopback testing The Ethernet Routing Switch 8300 supports port-based internal loopback testing.
file and call 1-800-4NORTEL (1-800-466-7835). General diagnostic tools The Ethernet Routing Switch 8300 has diagnostic features available with Device Manager (DM) and the Command Line Interface (CLI). You can use these diagnostic tools to help you with troubleshooting operational and configuration issues.
This section describes the Nortel Networks Command Line Interface (NNCLI) command modes you use to configure the Ethernet Routing Switch 8300 and the commands you use to access the NNCLI. You can access the NNCLI using the following methods: •...
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• Global configuration mode You can use this mode to make changes to the running configuration. If you save the configuration, these settings survive reboots of the switch. • Interface configuration mode You can use this mode to modify either a logical interface, such as a VLAN, or a physical interface, such as a port/slot.
Installation — Read Me First for more information. Accessing the NNCLI (from the CLI) When you first power up the Ethernet Routing Switch 8300, the default interface is the CLI. To switch from the CLI to the NNCLI, you must change the NNCLI boot flag to true and save the boot configuration file using the...
26 Initial troubleshooting Passport-8310:5# save boot You must reboot the switch for this change to take effect. After you reboot the switch, access the NNCLI using Telnet, rlogin, or the local console port. You can log in to the switch using your password and the default privilege password nortel.
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• Software: Includes software patches and software releases. • Solutions: Includes troubleshooting solutions written by the Nortel Technical Support team. When searching through the Knowledge and Solution Engine, enter a natural language query (that is, a query in the form of a statement or a question).
28 Initial troubleshooting Gathering information Before contacting Nortel Technical Support, you must gather information that can help the Technical Support personnel when troubleshooting. This includes the following information: • output from the show config command • output from the show tech command •...
Displaying system status using the show tech command The show tech command displays technical information about system status and information about the hardware, software, and operation of the switch. When troubleshooting a problem, use this command to obtain useful information about the system. Procedure steps...
90%), then a trace of the CPU must be performed and captured. However, in some instances the CPU can be fluctuating and accessing the switch to perform a CPU trace is not an option. In this case, enable auto-trace to automatically perform this function.
Using system logging By default, a system log (syslog) file is created when a PCMCIA card is present in the switch. All log entries are saved to this file including encrypted crash dump information. The log file is named according to 8.3 format (xxxxxxxx.sss).
You can configure up to 10 hosts and they are tried in the order configured. After a file reaches its maxsize, the switch attempts to copy the syslog to the server/host configured. If there are no hosts configured or the hosts are unreachable the switch stops logging to the syslog and all new entries are logged in DRAM.
The maximum size of the syslog file. The default is 1024 KB. The minimum size of the syslog file. The default is 100 KB. —End— 64 8192 90 Nortel Ethernet Routing Switch 8300 Troubleshooting NN46200-704 01.01 Standard 4.0 29 October 2007 Using system logging 35...
Use the tasks in this section to troubleshoot problems related to the Ethernet Routing Switch 8300 hardware components. Troubleshooting the Ethernet Routing Switch 8300 hardware The following sections provide troubleshooting information for some of the more common problems that you can encounter with the Ethernet Routing Switch 8300.
You can replace malfunctioning. a fan tray in the 8306, 8310, 8006, or 8010 chassis with the power on or off. —End— Nortel Ethernet Routing Switch 8300 Troubleshooting NN46200-704 01.01 Standard 4.0 29 October 2007...
"Troubleshooting Split MultiLink Trunking issues" (page 44) Troubleshooting PIM-SM issues in the CLI Use the tasks in this section to troubleshoot the following CLI issues that occur with the PIM-SM feature on the Ethernet Routing Switch 8300: Navigation • "Troubleshooting for no bootstrap router" (page 39) •...
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(referred to as the preferred BSR) is elected as the BSR for the domain. When the Bootstrap Timer expires, the BSR sends out Bootstrap messages. Nortel Ethernet Routing Switch 8300 Troubleshooting NN46200-704 01.01 Standard 4.0 29 October 2007...
Specifies the priority of the RP. C-RPs must send C-RP advertising messages with the field set to 0, which is the highest priority. Nortel Ethernet Routing Switch 8300 Troubleshooting NN46200-704 01.01 Standard 4.0 29 October 2007 shows sample...
Distribute IST links between modules by selecting member links that are on different modules. For more information about configuring IST, see Nortel Ethernet Routing Switch 8300 Configuration — VLANs, Spanning Tree, And Static Link Aggregation using the NNCLI (NN46200-504), Nortel Ethernet Routing Switch 8300 Configuration — VLANs, Spanning Tree, And Static Link Aggregation using the CLI (NN46200-509), or Nortel Ethernet Routing Switch 8300 Configuration —...
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For more information about configuring IST, see Nortel Ethernet Routing Switch 8300 Configuration — VLANs, Spanning Tree, And Static Link Aggregation using the NNCLI (NN46200-504), Nortel Ethernet Routing Switch 8300 Configuration — VLANs, Spanning Tree, And Static Link Aggregation using the CLI (NN46200-509), or Nortel Ethernet Routing Switch 8300 Configuration —...
Downloading software To download software from the Nortel Web site, see the following site for download content: http://www.nortel.com/downloadingcontent Navigation • "Downloading ERS 8300 software" (page 47) Downloading Ethernet Routing Switch 8300 software Use the following procedure to download Ethernet Routing Switch 8300 software.
Troubleshooting tools This section describes the tools that are part of the Ethernet Routing Switch 8300 that you can use to troubleshoot operational and configuration issues. Navigation • "Configuring port mirroring using the Device Manager" (page 49) • "Configuring and monitoring port mirroring using the NNCLI" (page 55) •...
Enables or disables this port mirroring instance. The default value is Enable. The DiagMirrorByPortMirroredPort dialog box appears. See "DiagMirrorByPortMirroredPort dialog box" (page DiagMirrorByPortMirroredPort dialog box Nortel Ethernet Routing Switch 8300 Troubleshooting NN46200-704 01.01 Standard 4.0 29 October 2007 50). "Selecting 51).
The Diagnostics, Insert Port Mirrors dialog box displays the new entry in the MirroredPort field. The DiagMirrorByPortMirroringPort dialog box appears. The Diagnostics, Insert Port Mirrors dialog box displays the new entry in the MirroringPort field. —End— Nortel Ethernet Routing Switch 8300 Troubleshooting NN46200-704 01.01 Standard 4.0 29 October 2007...
Specifies the traffic direction of the packets being mirrored for each existing entry—Rx, Tx, or Both. Specifies the status of existing entries—true (enabled) or false (disabled). Nortel Ethernet Routing Switch 8300 Troubleshooting NN46200-704 01.01 Standard 4.0 29 October 2007 describes the Port Mirrors tab...
54 Troubleshooting tools Editing existing mirrored or mirroring ports The Ethernet Routing Switch 8300 supports only one mirroring port. Use the following procedure to modify an existing mirrored or mirroring port. Procedure steps Step Action From the Port Mirrors dialog box, double click on an entry you want to modify in the MirroredPort or MirroringPort column heading.
9/2 with output on port 9/3, use the following commands: config diag mirror-by-port 1 create in-port 9/2 out-port 9/3 config diag mirror-by-port 1 enable true Nortel recommends that you disable port mirroring when not in use to reduce the load on the switch. Prerequisites •...
• tx mirrors transmit packets. • rx mirrors receive packets. • both mirrors both transmit and receive packets. This variable is optional. The mirroring port. Nortel Ethernet Routing Switch 8300 Troubleshooting NN46200-704 01.01 Standard 4.0 29 October 2007...
Value The mirror-by-port entry ID (1-383). —End— Value Enables (true) or disables (false) a mirroring port already created in the mirror-by-port table. The mirror-by-port entry ID (1-383). Nortel Ethernet Routing Switch 8300 Troubleshooting NN46200-704 01.01 Standard 4.0 29 October 2007...
—End— Value The mirror-by-port entry ID (1-383). Sets the mirroring mode. • • • Nortel Ethernet Routing Switch 8300 Troubleshooting NN46200-704 01.01 Standard 4.0 29 October 2007 tx mirrors transmit packets. rx mirrors receive packets. both mirrors both transmit and...
Procedure steps Step Action To display information about mirrored ports on the switch, enter the following command: show diag mirror-by-port Trapping errors using Device Manager You can specify that errors generate an SNMP trap. All errors detected are then sent to a log that you can view in Device Manager.
Field AuthenticationTrap LastErrorCode LastErrorSeverity Displaying and configuring log files Configure and display the log files for the switch using the NNCLI or the CLI. Navigation • "Configuring and displaying log files using the NNCLI" (page 64) • "Configuring and displaying log files using the CLI" (page 71) Configuring and displaying log files using the NNCLI...
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• false specifies that you do not want to display the log to the screen. This is the default value. Nortel Ethernet Routing Switch 8300 Troubleshooting NN46200-704 01.01 Standard 4.0 29 October 2007...
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Passport-8310:5(config)# logging screen on Screen logging is on Passport-8310:5(config)# Displaying log information Use the following procedure to display log information for the switch. Prerequisites • To use the show logging file command, you must be in Privileged EXEC, Global configuration, or Interface configuration mode.
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<filename> is the name of the file. Specifies the name of the file to which you want to save the log information. <filename> is the name of the file. Nortel Ethernet Routing Switch 8300 Troubleshooting NN46200-704 01.01 Standard 4.0 29 October 2007...
The log commands allow you to configure and display the log files for the switch. When file logging is enabled, the log entries are written to the log file. The name of the log file is based on the chassis base MAC address and the CPU slot.
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2 = Error; only error and more serious messages are recorded. • 3 = Manufacturing; this parameter is not available for customer use. • 4 = Fatal; only fatal messages are recorded. Nortel Ethernet Routing Switch 8300 Troubleshooting NN46200-704 01.01 Standard 4.0 29 October 2007...
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Figure 2 Config log info command output Configuring log filters The Ethernet Routing Switch 8300 provides the ability to suppress or highlight log messages of interest through the use of log filters. Use the following procedure to configure log filters.
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• both - if the specified string matches, the log should be sent to both a file and to the screen. Nortel Ethernet Routing Switch 8300 Troubleshooting NN46200-704 01.01 Standard 4.0 29 October 2007...
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<value> is the string the you want to delete. pos <value> specifies the numerical position of the filter string to delete. Nortel Ethernet Routing Switch 8300 Troubleshooting NN46200-704 01.01 Standard 4.0 29 October 2007 shows sample...
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<str> is the name of the file at the remote host. Identifies the syslog file. The range is 1 to 10. You can configure up to 10 transfer files. Nortel Ethernet Routing Switch 8300 Troubleshooting NN46200-704 01.01 Standard 4.0 29 October 2007...
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4 info command. Figure 4 Config log transferFile 4 info command output Displaying log information To display log information for the switch, use the following command: The show log file command uses the following options: Procedure steps Step...
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<value> is the name of the file. You can specify just the filename, or the entire path (for example, /pcmcia/filename or /flash/filename. Nortel Ethernet Routing Switch 8300 Troubleshooting NN46200-704 01.01 Standard 4.0 29 October 2007...
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first. Note: If the Ethernet Routing Switch 8300 has a real-time clock, the log file shows real time. Figure 5 "Show log tail file command output" (page 80) output for this command.
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Receiving system log messages You can use the system log messaging feature of the Ethernet Routing Switch 8300 to manage switch event messages on any management platform. The Ethernet Routing Switch 8300 syslog software supports this functionality by communicating with a counterpart software component named syslog on your management workstation.
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— Workstation display — Local log file — Designated printer — One or more remote hosts Internally the Ethernet Routing Switch 8300 has four severity levels for log messages: • Info •...
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Emergency Alert Critical Error Warning Notice Info Debug 84). —End— Nortel Ethernet Routing Switch 8300 Troubleshooting NN46200-704 01.01 Standard 4.0 29 October 2007 Internal Ethernet Routing Switch 8300 severity level Fatal Error Warning Info "Diagnostics dialog box -...
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(514 to 530). The default port is 514. The syslog host facility used to identify messages (LOCAL0 to LOCAL7). The default is LOCAL7. The Ethernet Routing Switch 8300 message severity for which syslog messages are sent. Specifies the syslog severity level to use for Ethernet Routing Switch 8300 Information messages.
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<maxhost> To specify the syslog severity level to use for the Ethernet Routing Switch 8300 information messages; enter the following command: syslog host <id> mapinfo <level> To specify the syslog severity level to use for the Ethernet Routing Switch 8300 error messages;...
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To enable the sending of syslog message on the switch, enter the following command: syslog state enable To enable the syslog host; enter the following command: syslog host <id> enable Variable definitions Variable address <ipaddr> facility <facility> host <id> host <id> <enable|dis able>...
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The following configuration example uses the preceding commands to create a host, specify a host address, specify a facility to log on syslog host, specify a syslog severity to use for Ethernet Routing Switch 8300 Warning messages, specify a syslog severity to use for Ethernet Routing Switch 8300 Fatal messages, and enable the sending of syslog messages.
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<maxhost> To specify the syslog severity level to use for the Ethernet Routing Switch 8300 information messages; enter the following command: config sys syslog host <id> mapinfo <level> To specify the syslog severity level to use for the Ethernet Routing Switch 8300 error messages;...
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<id> severity <info|warning|e rror|fatal> To enable the sending of syslog message on the switch, enter the following command: config sys syslog state enable To enable the syslog host; enter the following command: config sys syslog host <id> enable...
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This configuration example uses the previous commands to create a host, specify an address for the host, specify a facility to log on syslog host, specify a syslog severity to use for Ethernet Routing Switch 8300 Warning messages, specify a syslog severity to use for Ethernet Routing Switch 8300 Fatal messages, and enable the sending of syslog messages.
Figure 9 Show sys syslog host 1 info command output Checking the MIB status using Device Manager Use the Topology tab to view Nortel Management MIB (NMM) status information. Use the following procedure to view topology status information. Procedure steps...
IpAddr Status NmmLstChg NmmMaxNum NmmCurNum Checking the details of the MIB status Use the Topology Table tab to view details of Nortel Management MIB (NMM) status information. Use the following procedure to view topology table information. Procedure steps Step Action From the Device Manager menu bar, choose Edit, Diagnostics.
The choices are: • topChanged—Topology information has recently changed. • heartbeat—Topology information is unchanged. • new—The sending agent is in a new state. Nortel Ethernet Routing Switch 8300 Troubleshooting NN46200-704 01.01 Standard 4.0 29 October 2007 Using the Virtual Cable Tester 99...
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The IFindex or port number of the particular port A read/write binary flag that is set to TRUE to start the test. When this flag is set to TRUE, the switch immediately sets it to FALSE and begins the VCT test.
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This measurement can only be done if the pair is open or shorted. Therefore, this is an "Error" length. If the pair is good and properly terminated there is no reflection to measure. Nortel Ethernet Routing Switch 8300 Troubleshooting NN46200-704 01.01 Standard 4.0 29 October 2007...
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The IFindex or port number of the particular port A read/write binary flag that is set to TRUE to start the test. When this flag is set to TRUE, the switch immediately sets it to FALSE and begins the VCT test.
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This measurement can only be done if the pair is open or shorted. Therefore, this is an "Error" length. If the pair is good and properly terminated there is no reflection to measure. Nortel Ethernet Routing Switch 8300 Troubleshooting NN46200-704 01.01 Standard 4.0 29 October 2007...
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• phy100M(1) = 10/100 port • phy1000M(2) = 1 gigabit port • phyUnknown Nortel Ethernet Routing Switch 8300 Troubleshooting NN46200-704 01.01 Standard 4.0 29 October 2007 Using the Virtual Cable Tester 107 shows sample output...
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This measurement can only be done if the pair is open or shorted. Therefore, this is an "Error" length. If the pair is good and properly terminated there is no reflection to measure. Nortel Ethernet Routing Switch 8300 Troubleshooting NN46200-704 01.01 Standard 4.0 29 October 2007 "Example 1:...
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Specifies the slot/port you want to test. —End— Value Specifies the slot/port you want to test. The command executes the VCT test for the specified port or ports. Nortel Ethernet Routing Switch 8300 Troubleshooting NN46200-704 01.01 Standard 4.0 29 October 2007...
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StartTest to TRUE, this flag is immediately set to FALSE. This field is set to TRUE when the test is complete. Nortel Ethernet Routing Switch 8300 Troubleshooting NN46200-704 01.01 Standard 4.0 29 October 2007...
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This measurement can only be done if the pair is open or shorted. Therefore, this is an "Error" length. If the pair is good and properly terminated there is no reflection to measure. Nortel Ethernet Routing Switch 8300 Troubleshooting NN46200-704 01.01 Standard 4.0 29 October 2007...
AutoPortDown is triggered. The default is 60. —End— Value Displays RMON statistics for all ports, or for specific ports. See RMON port statistics" (page Nortel Ethernet Routing Switch 8300 Troubleshooting NN46200-704 01.01 Standard 4.0 29 October 2007 "Showing 120).
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Displays spanning tree statistics for all ports, or for specific ports. See "Showing STG port statistics" (page 119). —End— shows the output from the show interfaces FastEthernet Nortel Ethernet Routing Switch 8300 Troubleshooting NN46200-704 01.01 Standard 4.0 29 October 2007 Monitoring ports 119...
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BPDUs received. The number of unknown or malformed BPDUs received. The number of Config BPDUs transmitted. The number of Topology Change Notification BPDUs transmitted. Nortel Ethernet Routing Switch 8300 Troubleshooting NN46200-704 01.01 Standard 4.0 29 October 2007 describes the spanning...
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—End— shows the output from the show interfaces FastEthernet Description The port number of the port for which this entry contains RMON management information. Nortel Ethernet Routing Switch 8300 Troubleshooting NN46200-704 01.01 Standard 4.0 29 October 2007 Monitoring ports 121...
—End— Value Displays RMON statistics about ports on the switch. Displays spanning tree statistics about ports on the switch. Nortel Ethernet Routing Switch 8300 Troubleshooting NN46200-704 01.01 Standard 4.0 29 October 2007 shows...
Displays information about the physical interface for the specified port or all ports. Displays general information, including the name or names of the specified port or all ports. Nortel Ethernet Routing Switch 8300 Troubleshooting NN46200-704 01.01 Standard 4.0 29 October 2007...
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Displays VLAN information for the specified port or all ports. Figure 24 "Show ports info all command shows output from the show ports info all Nortel Ethernet Routing Switch 8300 Troubleshooting NN46200-704 01.01 Standard 4.0 29 October 2007 Monitoring ports 127...
Displays basic information about the number of different types of Ethernet errors for the specified port or for all ports. Nortel Ethernet Routing Switch 8300 Troubleshooting NN46200-704 01.01 Standard 4.0 29 October 2007...
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This configuration example uses the preceding commands to set the sample interval to 10 seconds and the sample duration to 500 seconds. These settings cause the switch to take a sample every 10 seconds, continue sampling for a duration of 500 seconds, and then return to the system prompt.
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1800 seconds. Sets the monitor time interval. To clear the display, type Ctrl/L. • <integer> is an integer value with a range of 1 to 600 seconds Nortel Ethernet Routing Switch 8300 Troubleshooting NN46200-704 01.01 Standard 4.0 29 October 2007...
To clear route entries associated with the specified VLAN, enter the following command: clear ip route vlan <vid> To clear QoS statistics from the switch counters, enter the following command:. clear qos policy-stats <policy_id> To clear port statistics from the switch counters, enter the following command: clear port-stats [<ports>]...
<vid> To clear specified QoS statistics, enter the following command: clear qos policy-stats [<policy-id>] To clear port statistics from the switch counters, enter the following command: clear ports stats [<ports>] To end a specified Telnet session, enter the following command: clear telnet <session id>...
{slot/port[-slot/port][, ...]}. The session ID. The valid values are 0 to 7. vid is the VLAN ID. The valid values are 0 to 255. Nortel Ethernet Routing Switch 8300 Troubleshooting NN46200-704 01.01 Standard 4.0 29 October 2007...
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The source IP address. This address can have one of the following formats: a.b.c.d/x, a.b.c.d/x.x.x.x, or default. —End— Nortel Ethernet Routing Switch 8300 Troubleshooting NN46200-704 01.01 Standard 4.0 29 October 2007 Monitoring ports 139 when you...
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The source IP address. This address can have one of the following formats: a.b.c.d/x, a.b.c.d/x.x.x.x, or default. Nortel Ethernet Routing Switch 8300 Troubleshooting NN46200-704 01.01 Standard 4.0 29 October 2007 Monitoring ports 141...
The number of probes for each TTL value (1 to 255) The wait time for each probe (1 to 255). The verbose mode (showing all). Nortel Ethernet Routing Switch 8300 Troubleshooting NN46200-704 01.01 Standard 4.0 29 October 2007 shows output from the...
-p <value> -q <value> -w <value> Configuring an automatic trace You can configure the switch to automatically enable a trace in the event CPU utilization reaches a pre-defined value. Navigation • "Configuring an automatic trace using the CLI" (page 146) •...
Use the procedures in this section to configure an automatic trace using the CLI. The enabling or disabling of auto-trace is not saved to the configuration file. When a Ethernet Routing Switch 8300 re-boots, the auto-trace functionality is disabled. Navigation •...
For example, 3 = Port Manager, 20 = Topology Discovery. The valid range is 0 to 66. For a list of valid module IDs, enter trace auto-enable add-module Nortel Ethernet Routing Switch 8300 Troubleshooting NN46200-704 01.01 Standard 4.0 29 October 2007...
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—End— Value percent is a value from 60 to 100. The default is 90. percent is a value from 50 to 90. The default is 75. —End— Nortel Ethernet Routing Switch 8300 Troubleshooting NN46200-704 01.01 Standard 4.0 29 October 2007...
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For example, 3 = Port Manager, 20 = Topology Discovery. The valid range is 0 to 66. For a list of valid module IDs, enter trace level ?. Nortel Ethernet Routing Switch 8300 Troubleshooting NN46200-704 01.01 Standard 4.0 29 October 2007...
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—End— Value percent is a value from 60 to 100. The default is 90. percent is a value from 50 to 90. The default is 75. —End— Nortel Ethernet Routing Switch 8300 Troubleshooting NN46200-704 01.01 Standard 4.0 29 October 2007...
Specifies the ports for which you are entering the command in the form portlist {slot/port[-slot/port][, ...]}. —End— Value Enables or disables the system core image dump. Disabled is the default. Nortel Ethernet Routing Switch 8300 Troubleshooting NN46200-704 01.01 Standard 4.0 29 October 2007...
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You can save the image to the flash, the PCMCIA card or a TFTP server. Specifies the number of the slot occupied by the 8393 or 8394 card. Nortel Ethernet Routing Switch 8300 Troubleshooting NN46200-704 01.01 Standard 4.0 29 October 2007...
You can save the image to the flash, the PCMCIA card or a TFTP server. Specifies the number of the slots occupied by the 8393 or 8394 cards. Nortel Ethernet Routing Switch 8300 Troubleshooting NN46200-704 01.01 Standard 4.0 29 October 2007...
The System Messaging Platform (SMP) creates a scheme for the display and access of system messages that enhances your access to system information. For more information, see Nortel Ethernet Routing Switch 8300: Fault Management — System Messaging Platform Reference (NN46200-701).
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Example 6 To change a mirroring port, use the following command: Passport-8310:5(config)# port-mirroring 1 mirror-port Example 7 To display information about port-mirror configuration in a switch, use the following command: Passport-8310:5(config)# show port-mirroring Figure 33 "Show port-mirroring command output" (page 164) output for this command.
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To change a mirroring port use the following command: Passport-8310:5/config/diag/mirror-by-port/1# mirroring-port 5/5 Example 7 To display information about mirrored ports on the switch, use the following command: Passport-8310:5 # show diag mirror-by-port Figure 34 "Show diag mirror-by-port command output" (page 166) sample output for this command.
. You must attempt to resolve your problem using this troubleshooting guide. Contacting Nortel is a final step taken only when you have been unable to resolve the issue using the information and steps provided in this troubleshooting guide.
Getting help over the phone from a Nortel Solutions Center If you do not find the information you require on the Nortel Technical Support Web site, and have a Nortel support contract, you can also get help over the phone from a Nortel Solutions Center.
To access some Nortel Technical Solutions Centers, you can use an Express Routing Code (ERC) to quickly route your call to a specialist in your Nortel product or service. To locate the ERC for your product or service, go to: www.nortel.com/erc...
Diagnostics reference This section contains reference material you can use when you perform diagnostics on the Ethernet Routing Switch 8300. Navigation • "Special terminal characters reference" (page 173) • "Edit mode commands reference" (page 174) • "Port numbering and MAC address assignment reference" (page 176) •...
Ends the editing mode without saving the changes made to a file. Quits and saves the file. Quits and saves the file. Redraw screen. Nortel Ethernet Routing Switch 8300 Troubleshooting NN46200-704 01.01 Standard 4.0 29 October 2007 174). The ESC key...
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Find character c, searching backward. Move cursor to first nonblank character in line. Go to end of line. Go to beginning of line. Append. Append at end of line. Change character. Nortel Ethernet Routing Switch 8300 Troubleshooting NN46200-704 01.01 Standard 4.0 29 October 2007...
ARP entries for IP addresses in the switch and when you use a network analyzer to decode network traffic. Each Ethernet Routing Switch 8300 module is assigned a base of 4096 MAC addresses. These MAC addresses can be used for VLANs, ports, or both.
BPDUs are sent using the physical MAC address as the source because identifying which physical port sent the BPDU is critical to how the Spanning Tree Protocol works. The ports on the switch fabric/CPU module have the following last 12 bits: • Management port in slot 5: 0x3f4 •...
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Indicate that you repeat the last element of the command as needed. Example: If the command syntax is ethernet/2/1 [<parameter> <value>]..., you enter ethernet/2/1 and as many parameter-value pairs as needed. Nortel Ethernet Routing Switch 8300 Troubleshooting NN46200-704 01.01 Standard 4.0 29 October 2007...
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Example: If the command syntax is show ip {alerts|routes}, you enter either show ip alerts or show ip routes, but not both. Nortel Ethernet Routing Switch 8300 Troubleshooting NN46200-704 01.01 Standard 4.0 29 October 2007 Text conventions 181...
PIM-SM issues in the CLI 39 port mirroring 18 description 21 testing a port using 100 testing multiple ports using 103 virtual MAC address 179 VLAN interface index 178 Nortel Ethernet Routing Switch 8300 Troubleshooting NN46200-704 01.01 Standard 4.0 29 October 2007 Index 183...
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While the information in this document is believed to be accurate and reliable, except as otherwise expressly agreed to in writing NORTEL PROVIDES THIS DOCUMENT "AS IS" WITHOUT WARRANTY OR CONDITION OF ANY KIND, EITHER EXPRESS OR IMPLIED. The information and/or products described in this document are subject to change without notice.