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Technical Configuration
4. Solving Common Connection Problems.
A. Fixing a COM Port Problem. If the TalkAnytime main screen appears but is grayed out and seems
inaccessible, the COM port that was specified for its communication with the PC is unavailable and must
be changed. An error message will appear.
To change the COM port setting, use the COM Port Setup dialog box, which is accessible via the
keyboard shortcut Ctrl + G or by going to the Connection pull-down menu and choosing "Settings." In
the "Select Port" field, select a COM port that is available on the PC. (If no COM ports are currently
available, re-allocate COM port resources in the computer's MS Windows operating system to make one
available. If your computer has USB2.0 ports but no serial COM ports, you will need a USB2.0-to-serial
adaptor.)
Ctrl + G
4B. Fixing a Cabling Problem. If the TalkAnytime unit cannot be located by the computer, three error
messages will appear (saying "TalkAnytime Not Found" and "Phone Database Not Read").
In this case, the TalkAnytime unit is simply disconnected from the network. For instructions on
TalkAnytime cable connections, see the Cabling section of Chapter 3.
5. Configuration Parameter Groups: Getting Familiar, Learning About Access. The first part of
configuration concerns Ethernet/IP parameters, Voice/FAX parameters, T1/E1/ISDN parameters,
Regional parameters, SMTP parameters, and Logs. In the TalkAnytime software, these six types of
parameters are grouped together under "Configuration" and each has its own dialog box for entering
values. A seventh screen, the System Information screen, presents a summary of important information
about the voip but is read-only (that is, no parameters can be changed at this screen).
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TalkAnytime User Guide
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