Multitech FaxFinder FF240 User Manual
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Also See for FaxFinder FF240:
- Administrator's manual (119 pages) ,
- Hardware and installation manual (31 pages) ,
- Developer's manual (55 pages)
Table of Contents
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Table of Contents
Related Manuals for Multitech FaxFinder FF240
Summary of Contents for Multitech FaxFinder FF240
- Page 1 FaxFinder® Fax Servers FF240, FF440, FF840 and FF240-IP User Guide...
- Page 2 The Knowledge Base provides immediate access to support information and resolutions for all Multi-Tech products. Visit http://www.multitech.com/kb.go. Installation Resources To download manuals, firmware, and software, visit http://www.multitech.com/setup/product.go. Support Portal To create an account and submit a support case directly to our technical support team, visit: https://support.multitech.com...
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Page 3: Table Of Contents
Chapter 1 – Sending Faxes ..........................5 Overview ..............................5 Sending a Fax with the Fax Client Software ................... 5 Sending a Fax by Printing ........................9 Sending a Fax from Email (T.37) ......................10 Sending a Fax from the Web Interface ....................10 Send Fax by Web API .......................... - Page 4 Contents Advanced Options .......................... 23 Configuring and Viewing Fax Logs ......................23 Configuring Logging Options ......................23 Logging Options ..........................24 Viewing Fax Logs ..........................24 Deleting Logs ..........................24 Restoring Log Settings ........................24 Checking Fax Client Software Version ....................24 Chapter 3 –...
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Page 5: Chapter 1 - Sending Faxes
Overview FaxFinder is an all-in-one fax server that provides distributed faxing capabilities. Multi-Tech provides two manuals for use with FaxFinder, this User Guide and the Administrator Guide. ● User Guide includes details on sending faxes and using the client software. ●... - Page 6 Chapter 1: Sending Faxes Select a FaxFinder from the Device drop-down list. If the FaxFinder unit is unavailable, click Reconnect to try to re-establish the connection. Click Options to set the fax schedule, maximum number of attempts, priority, retry, and receipt options.
- Page 7 Chapter 1: Sending Faxes Select a Fax Priority. When multiple faxes are scheduled for the same time, FaxFinder sends those with a high priority before those with a low priority. Options, from highest to lowest priority, are: 1st Priority ...
- Page 8 Chapter 1: Sending Faxes Enter the contact’s Name, Fax Number, Phone Number, and Organization and click OK. Highlight the contact and click Add. Click OK. To add new recipients (not saved as a contact): Click + to display the Enter a Fax Recipient window. Enter the recipient’s name, fax and phone number, and organization.
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Page 9: Sending A Fax By Printing
Chapter 1: Sending Faxes Highlight the document you want to remove and click –. The software prompts you to confirm ● removal. Check Use Cover Page to include a cover page. When this box is checked, the Cover Page drop down list is available. -
Page 10: Sending A Fax From Email (T.37)
Chapter 1: Sending Faxes Sending a Fax from Email (T.37) You can send an email as a fax using the T.37 format in the To field in Microsoft Outlook. You will need the domain name of the FaxFinder unit and the recipient’s fax number. To send a fax by email: Enter the recipient’s fax number in the To field in the following format: FAX=##########@FaxFinder domain name. - Page 11 Chapter 1: Sending Faxes FaxFinder Client User Guide...
- Page 12 Chapter 1: Sending Faxes Select a contact list from the Find Recipient list. Options are: Personal ● Global ● Personal Groups ● Global Groups ● Enter Recipient Info ● Enter Recipient Info and save as Personal Contact ● Enter the recipient information or select a contact from the Contact/Group list and click Add Recipient.
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Page 13: Send Fax By Web Api
Chapter 1: Sending Faxes If you want your fax receipt to include an attachment of the original fax, use Fax Attachment with Receipt to select the attachment file format. Options are: None TIFF Click Send Fax. Leaving this screen before clicking Send Fax will clear all the data without sending the fax. -
Page 14: Chapter 2 - Using The Fax Client Software
This chapter describes how to configure and use the FaxFinder Fax Client Software. Starting the Fax Client Check the system tray to determine if the fax client is already running. The FaxFinder icon appears in the system tray if the client is running. If the FaxFinder icon is not in the system tray, click Start | All Programs | FaxFinder | FaxFinder Client. -
Page 15: Updating Personal Contacts With Outlook Contacts
Chapter 2: Using the Fax Client Software Click User Info. Click View Contacts. Select the contact or group list that you want from the drop-down list. Click Create or right-click on the table and click New. Enter the contact’s Name, Fax Number, Phone Number, and Organization and click OK. Updating Personal Contacts with Outlook Contacts Update your FaxFinder personal contacts with your Outlook contacts: Note:... -
Page 16: Editing A Contact's Information
Chapter 2: Using the Fax Client Software Editing a Contact’s Information To update a contact’s information: On the Devices tab, right-click on the FaxFinder you want and click Open. Click User Info. Click View Contacts. Select the contact or group list that you want from the drop-down list. Right-click on the contact you want to edit and click Properties. -
Page 17: Viewing Fax Details
Chapter 2: Using the Fax Client Software To view a print capture fax: Click Print Capture. Right-click on a fax and select View to open a TIF file of the document. If you associated TIF files with the Multi-Tech TIFF Viewer during installation, that program that will open the file. Viewing Fax Details To view summary details about a scheduled or sent fax: On the Devices tab, right-click on the FaxFinder you want and click Open. -
Page 18: Deleting A Fax
Chapter 2: Using the Fax Client Software Deleting a Fax To cancel a scheduled fax through the Fax Status tab: On the Devices tab, right-click on the FaxFinder you want and click Open. Right-click on the fax you want and select Abort. To cancel a fax through the Print Capture tab: Documents on the Print Capture tab remain listed until they are either manually deleted with this command or you have configured the client to delete them after sending. -
Page 19: Checking Faxfinder Status
Chapter 2: Using the Fax Client Software Checking FaxFinder Status When you start the fax client, the Devices tab lists all FaxFinders that are associated with your fax client software. For each unit, it shows: ● Host, which is the name or IP address of a FaxFinder unit ●... -
Page 20: Setting A Default Faxfinder
Chapter 2: Using the Fax Client Software Setting a Default FaxFinder To make a FaxFinder the default unit for sending faxes from this fax client: ● On the Devices tab, right-click on the FaxFinder you want and select Set as Default. Editing User Information To update your user information from the FaxFinder unit: On the Devices tab, right-click on the FaxFinder you want and click Open. -
Page 21: Configuring Default Scheduling Options
Chapter 2: Using the Fax Client Software Select a Default Cover Page from the drop down list. Click Save. Configuring Default Scheduling Options To set default fax scheduling options, including maximum number of attempts, priority, retry, and receipt options: On the Devices tab, right-click on the FaxFinder you want and click Open. Click Schedule Options. -
Page 22: Editing Faxfinder Properties
Chapter 2: Using the Fax Client Software Editing FaxFinder Properties To edit the username, password, and secure login status for a FaxFinder: Right-click on the FaxFinder on the Devices tab and select Properties. Make desired changes and click OK to save them. Note: Check Use SSL to require a secure login for faxing. -
Page 23: Advanced Options
Chapter 2: Using the Fax Client Software Click Advanced. Set the options you want and click OK. Advanced Options Field Description Minimize on close Check to automatically minimize the fax client window when you click the X in the upper right corner. Check Minimize after Check to automatically minimize the fax client window when you schedule a fax. -
Page 24: Logging Options
Chapter 2: Using the Fax Client Software Logging Options Field Description Trace Level To determine how much detail is included in logs, enter a value from 1 to 9. A trace level of 9 provides the most log detail. A level of 1 is the least amount of trace. Save log on exit Select this to ensure the log file exists after the application is closed. -
Page 25: Toolbar Icons
Use the Multi-Tech Tiff Viewer to view faxes as an image. You can view thumbnails, zoom, magnify, scroll, and rotate the fax image. You can also use it to manipulate and alter the graphic files. Toolbar Icons The diagram below shows the toolbar icons. FaxFinder Client User Guide... -
Page 26: Chapter 3: Using The Multi-Tech Tiff Viewer
Chapter 3: Using the Multi-Tech TIFF Viewer Icon Function Normal View Restores the image to the normal view. Fit to Width Resizes the image to fit the width of the viewer window. You may need to pan down to see the length of the document. Fit in Window Fits the entire image in the viewer window. -
Page 27: Appendix A - Installing Client Software
Control Panel to uninstall. To download the FaxFinder client software: Go to the Multi-Tech Installation Resources website, www.multitech.com/setup/product.go. Select your FaxFinder model from the Choose your Product drop down list. Click Software. Check with your administrator if you do not know which version to download for your computer. - Page 28 Appendix A: Installing Client Software Browse to the location where you want install the FaxFinder client. In most cases, the default file location is recommended. To determine if the selected location has adequate available space for the FaxFinder client, click on Disk Cost.
- Page 29 Appendix A: Installing Client Software The Installing FaxFinder Client Software screen appears while files are copied. Then, the installer asks if you want FaxFinder to start automatically when you start your PC. Click Yes, if you want a shortcut in the Startup directory. The installer asks if you want to start the FaxFinder client when the installation is complete.
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Page 30: Setting Usage Rights For The Faxfinder Printer
Appendix A: Installing Client Software Click Yes, if prompted to confirm the installation. Click Close when the installation is complete. If you chose to have FaxFinder started after installation, the FaxFinder application icon, , will appear in your System Tray. To use the program, click the icon and select Show FaxFinder Client. Setting Usage Rights for the FaxFinder Printer If your users have a problem printing faxes, you may need to change some settings for the Windows printer. - Page 31 Appendix A: Installing Client Software If the software is set to launch when the computer boots up, the FaxFinder icon, , appears in ● the system tray in lower right corner. System Tray Icon If the FaxFinder icon is not in the system tray, click Start | All Programs | FaxFinder | FaxFinder ●...
- Page 32 Appendix A: Installing Client Software Enter Device information. Add a FaxFinder Manually Use Auto Discover Device Select the FaxFinder model family from Auto Discover Device automatically adds the the Type drop-down list. Type. If a secure login is required, check Use Enter the IP address in the Server SSL.
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Page 33: Disassociating A Faxfinder Unit From The Client
Appendix A: Installing Client Software Disassociating a FaxFinder Unit from the Client Use this procedure if you need to remove a specific FaxFinder unit from the client. This procedure severs the tie between your PC and a specific FaxFinder unit so that you cannot use it to send faxes. However, you can receive faxes in email form from the FaxFinder server. -
Page 34: Index
Index file types ............8 recent ............23 remove ............9 contacts ............15 document ............8 FaxFinder unit to client software ....31 edit associate contacts ............16 software with a FaxFinder unit ..... 30 FaxFinder properties ........22 TIF files with viewer ........ - Page 35 delete ............24 options ............23 schedule restore factory default settings ....24 fax ..............18 view ............... 24 print capture ..........18 send fax ............10 API ..............13 max attempts ..........6, 21 client software ..........5 maximum fax size ......... 10, 12, 13 email .............