Multitech FaxFinder FF240-IP Administrator's Manual
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Multitech FaxFinder FF240-IP Administrator's Manual

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  • Page 1 ® FaxFinder Fax Server FF240-IP Administrator Guide...
  • Page 2 FAXFINDER FAX SERVER FF240-IP ADMINISTRATOR GUIDE FaxFinder Fax Server FF240-IP Administrator Guide Model: FF240-IP Part Number: S000493, Version 7.2 Copyright This publication may not be reproduced, in whole or in part, without the specific and express prior written permission signed by an executive officer of Multi-Tech Systems, Inc.

  • Page 3: Table Of Contents

    CONTENTS Contents Product Overview ..............................8 Product Overview................................8 Package Contents................................8 Safety Warnings ................................8 Lithium Battery ................................8 Ethernet Ports ................................9 Specifications ................................9 FaxFinder Power Draw ..............................10 Fax File Types ................................10 Requirements................................10 Fax Routing Overview ..............................11 Inbound Routing ...............................
  • Page 4 CONTENTS Printer Fields ................................24 Adding a Network Share (Optional)..........................25 Network Share Fields ..............................25 Generating Server Certificate ............................. 25 Server Certificate Fields ............................25 Adding Individual Users .............................. 26 User Fields................................. 26 Adding Global Contacts Individually ........................... 27 Routing Inbound Faxes..............................
  • Page 5 CONTENTS Deleting Global or Personal Contacts ........................44 Editing Contacts ................................ 44 Groups..................................44 Using Groups to Organize Contacts .......................... 44 Adding a Global or Personal Group ......................... 44 Deleting Global or Personal Group .......................... 45 Editing Groups................................45 Recipients..................................45 Viewing Recipients ..............................
  • Page 6 CONTENTS Viewing Available MIBs............................. 55 Configuring SNMP Version 1 and 2C ........................55 Configuring SNMP Version 3 ............................ 55 SNMP Settings................................55 Configuring SNMP Allowed Addresses ........................56 Setting SNMP Traps ..............................56 Using Active Directory with FaxFinder ........................58 Enabling Active Directory............................
  • Page 7 CONTENTS T.37 Advanced Usage............................. 70 Options..................................70 Multiple Options Example ............................71 Regulatory Information............................72 47 CFR Part 15 Regulation Class A Devices ......................... 72 Fax Branding Statement.............................. 73 Canadian Limitations..............................73 Industry Canada Class A Notice ..........................73 EMC, Safety, and R&TTE Directive Compliance ......................73 Restriction of the Use of Hazardous Substances (RoHS) ....................

  • Page 8: Product Overview

    PRODUCT OVERVIEW Product Overview Product Overview FaxFinder IP provides distributed faxing capabilities through an IP telephone system, allowing companies to provide fax services to remote offices and field sales people. FaxFinder converts inbound faxes to PDF or TIFF files and delivers them to a recipient's inbox, a network folder, or a network printer. Users can send outbound faxes through a fax client, web browser, or the print function of other applications.

  • Page 9: Ethernet Ports

    PRODUCT OVERVIEW Ethernet Ports CAUTION: Ethernet ports and command ports are not designed to be connected to a public telecommunication network. Ports Ethernet CAUTION: Les ports Ethernet et de commande ne sont pas conçus pour être raccordés à un réseau de télécommunications public.

  • Page 10: Faxfinder Power Draw

    PRODUCT OVERVIEW The difference in maximum size allowed is due to the data encoding for T.37, the client software, and API attachments. FaxFinder Power Draw FaxFinder power draw at 12 volts. Typical Maximum Peak Current (AMPS) 0.870 0.955 15.40 Watts 10.65 11.65 Multi-Tech Systems, Inc.

  • Page 11: Fax Routing Overview

    PRODUCT OVERVIEW ■ Static IP address FaxFinder does not support automatically assigned IP addresses via DHCP. FaxFinder is set from the factory with an IP address of 192.168.2.1 (netmask 255.255.255.000). ■ Ethernet and RJ-45 Cable You need to know if your Ethernet equipment has a simple traditional switch or hub, a managed V-LAN switch that is IP address aware (and will block traffic that is not from its configured subnet), or a port on a network enabled device (such as a PBX or router) with controls that are similar to a managed switch.
  • Page 12 PRODUCT OVERVIEW ® FaxFinder Fax Server FF240-IP Administrator Guide...

  • Page 13: Hardware And Installation

    HARDWARE AND INSTALLATION Hardware and Installation Connectors and LEDs by Model FaxFinder FF240-IP Connectors Connector Descriptions Label Description +12V Power receptacle for provided power cord. CONSOLE DE-9 connection for serial access and control of the FaxFinder. Not used at this time.

  • Page 14: Before Installing Faxfinder

    HARDWARE AND INSTALLATION Before Installing FaxFinder Disable Call Waiting on lines or PBX ports to be used with FaxFinder. FaxFinder does not support Call Waiting. The Call Waiting beep causes fax communication errors. Mounting FaxFinder (Optional) The FaxFinder 240-IP is a table-top unit that can be rack-mounted. Mounting kits can be purchased separately. When installing the unit in a closed or multi-unit enclosure, follow the recommended installation defined by the enclosure manufacturer.
  • Page 15 HARDWARE AND INSTALLATION Figure 1 Secure the bracket piece shown in Figure 2 to the bottom of FaxFinder's right side using two provided screws. Figure 1 Part B shows how to position the bracket piece. Figure 2 Use two screws to attach the second bracket piece (Figure 3) to the posts on the first bracket as shown in Figure 1 Part C.
  • Page 16 HARDWARE AND INSTALLATION Figure 3 Figure 4 Repeat Steps 3-5 for the left bracket. Secure the unit to rack rails by the brackets and mount the FaxFinder in the rack enclosure per the rack manufacture's mounting procedure. Because equipment racks vary, screws for rack-rail mounting are not provided.

  • Page 17: Cabling Faxfinder

    HARDWARE AND INSTALLATION Cabling FaxFinder To cable FaxFinder: Connect the power cord to an outlet or power strip and to the power adapter. Connect the power adaptor to the 12V connector on the FaxFinder. CAUTION: Use only the power supply provided with the FaxFinder. Using any other power supply voids the warranty and can damage the FaxFinder.

  • Page 18: Basic Faxfinder Configuration

    BASIC FAXFINDER CONFIGURATION Basic FaxFinder Configuration Configuring FaxFinder's IP Address and Network Settings To configure the FaxFinder's IP address: Set the admin computer to startup IP address. If FaxFinder is already connected to a network, the client software can auto-discover the IP address. You can also use the console port and a terminal program to learn its IP address;...

  • Page 19: Network Configuration Fields

    BASIC FAXFINDER CONFIGURATION Disconnect the computer from the FaxFinder. Re-connect your computer to its normal LAN connection. Log in after reset. After resetting admin computer's IP address, you must log into the FaxFinder Server software again. Enter the new IP address of the FaxFinder into your browser. Enter admin (all lower case) in both the Username and Password fields.

  • Page 20: Updating The Admin Account

    BASIC FAXFINDER CONFIGURATION Updating the Admin Account By default, FaxFinder includes an admin user account. Update the factory-default settings with a secure password and an email address. Click Users. Click Edit in the administrator's Action column. Enter an email address for the administrator account. Change the password from the default to something secure.

  • Page 21: Configuring Smtp

    BASIC FAXFINDER CONFIGURATION Configuring SMTP Enter SMTP information for your mail server so that FaxFinder can work with your company's email. Note: Incoming faxes that are to be routed by email to fax recipients will not be delivered unless this section and your email server are configured correctly.

  • Page 22: Checking Test Results

    BASIC FAXFINDER CONFIGURATION Select Enter Recipient Info from the Find Recipient list. Enter 123-456-7890 as the Fax Number. Enter some text in the subject and comments fields and click Send Fax . Checking Test Results After sending the test fax: Click Status &...
  • Page 23 BASIC FAXFINDER CONFIGURATION Field Description SIP Proxy Port Enter the SIP Proxy port, if required. Default is 5060. Loose Routing Select on if your network allows loose source routing. Default is off, used if your network requires strict source routing. Use Registrar Check this if the FaxFinder needs to use a Registrar for SIP call routing.

  • Page 24: Sending And Receiving A Test Fax

    BASIC FAXFINDER CONFIGURATION Sending and Receiving a Test Fax After you have configured SIP and T.38 to work with your network, use the following steps to send another test fax. Click Send Fax. Send a fax to a remote fax machine that your SIP device can access. Configure your SIP device dial plan to properly route incoming fax calls to the FaxFinder.

  • Page 25: Adding A Network Share (Optional)

    BASIC FAXFINDER CONFIGURATION Adding a Network Share (Optional) If you want FaxFinder to send faxes to a network folder, set up a network share. Anyone with network rights to the shared folder can view the faxes sent there. Creating a shared location can help ensure that faxes are responded to in a timely manner and provides a location for archiving faxes.

  • Page 26: Adding Individual Users

    BASIC FAXFINDER CONFIGURATION Field Description Common Name Enter the hostname or IP address, depending on which you use to connect to FaxFinder. The web browser uses this field to check for a valid certificate. Days Enter up to three digits for number of days that the certificate is valid. Country Enter the two letter code for the country the certificate is valid for.

  • Page 27: Adding Global Contacts Individually

    BASIC FAXFINDER CONFIGURATION Field Description Phone Number Enter a voice number for the user. Fax Number Enter a fax number for the user. Organization Enter the user's organization Default Send Fax Options Max Attempts Enter the default maximum number of times you want FaxFinder to try to send the fax to a recipient.

  • Page 28: Routing Inbound Faxes

    BASIC FAXFINDER CONFIGURATION If you have several contacts to add, you can import a Comma Separated Value (CSV) file with contact information. Refer to Importing Global or Personal Contacts for details. Users can also add personal contacts. Refer to the FaxFinder Fax Server User Guide for details.

  • Page 29: Inbound Options

    BASIC FAXFINDER CONFIGURATION Click Add. Enter the recipient's DID number in the Extension field. This number is dictated by your PBX and/or Telco line. Enter the recipient's Name. Click Save. Click Add to add a destination. Select Destination Type from the drop down list and enter information required for that destination type.

  • Page 30: Creating A Restore File

    BASIC FAXFINDER CONFIGURATION Destination Required Additional Information Destination Type Sftp Select the SFTP server. Global, Default, Recipient Print Select a printer. Global, Default, Recipient Trash None. Recipient Note: If you select Trash, you cannot define other destinations. Creating a Restore File After you configure FaxFinder to work in your environment, create a restore point to save your settings.

  • Page 31: Fax Management

    FAX MANAGEMENT Fax Management Logging into the Web Management Interface To login to the Web Management Interface: Enter the FaxFinder IP address or hostname in your browser and press Enter. If you see the certificate warning, bypass the warning to display the Login page. Type your Username and Password and click Login.

  • Page 32: Checking Channel And Fax Status

    FAX MANAGEMENT Field Description Time Server Status This is the status of the time server currently in use. It also shows error messages. Status Description Disabled Time server likely set to None. Synchronizing FaxFinder is currently synchronizing with the time server. Synchronized at FaxFinder last synchronized with the time server at the specified [date/time], offset ±nn...
  • Page 33 FAX MANAGEMENT Field Description Connect Time When the current connection was made. Inbound Fax Status State If a fax is still transmitting, this will show receiving or delivering. Start Time The time that the inbound fax was initiated. Channel The channel number receiving the inbound fax. The DID routing number, when applicable.

  • Page 34: Sending Now

    FAX MANAGEMENT Sending Now To send outbound faxes immediately: Click Status & Logs > Fax Status. Find the fax that you want to send in the Outbound Fax Status table. Click Send Now, , for that fax. ■ To send multiple faxes, click the check boxes each fax and click Send Now. ■...

  • Page 35: Viewing Logs

    FAX MANAGEMENT Viewing Logs FaxFinder creates separate logs for email, inbound faxes, outbound faxes, and calls. To view a log: Click Status & Logs. Click log you want. Options are: ■ Mail Log - Shows recent delivery attempts with the most recent appearing at the top. ■...

  • Page 36: Rebooting Faxfinder

    FAX MANAGEMENT Field Description Status Final state of the outgoing fax listed. States include: Sent, Aborted, and Failed. Start Time Date and time the transmission started. End Time Date and time the transmission completed. Sender Username of the person sending the fax. Recipient Name entered as the intended fax recipient.

  • Page 37: Restoring Configuration

    FAX MANAGEMENT Restoring Configuration If you created a restore file, use Restore Config to reset FaxFinder using the .BIN file. This overwrites current settings with the settings in place at the time the restore file was created. You will lose any configuration changes, including user information, entered after the restore file was created.

  • Page 38: Managing Users, Contacts, And Recipients

    MANAGING USERS, CONTACTS, AND RECIPIENTS Managing Users, Contacts, and Recipients Basic Configuration provides steps for adding users, recipients, and global contacts individually. This section details importing and managing multiple users, recipients, and both global and personal contacts. It includes using global and personal contact groups.
  • Page 39 MANAGING USERS, CONTACTS, AND RECIPIENTS Field Notes Full Name User's full name, can include spaces. Used in the cover page Sender field. Email User's email address. Phone User's phone number, any format accepted, for example, (###) ###-#### or ###-###-####. User's fax number, any format accepted, for example, (###) ###-#### or ###-###-####. Organization User's company name, if not available, use ""...

  • Page 40: Creating A Csv File

    MANAGING USERS, CONTACTS, AND RECIPIENTS User Ritchie D4e576 Ritchie ritchie@exa 555-555- 555-555- Example Co mple.com 1253 3521 User Josh fG32tR Josh D josh@exampl 555-555- 555-555- Example Co ob_mc1.pdf e.com 1235 1532 Type Username Name Organization Phone Cont Josh Tony 555- "A company"...

  • Page 41: Deleting Users

    MANAGING USERS, CONTACTS, AND RECIPIENTS Click Users. Click Export and then click Save. Browse to a destination and enter a file name. Leave the default Save as file type set to .csv Document. Click Save or OK depending on your browser. Deleting Users To delete users: Click Users.

  • Page 42: Contacts

    MANAGING USERS, CONTACTS, AND RECIPIENTS Syncing FaxFinder with Active Directory Sync the Active Directory user database with FaxFinder to ensure FaxFinder has all current Active Directory users. To do this: Go to Users > Active Directory Users. Click Sync. FaxFinder indicates when synchronization is complete. Deleting Active Directory Users To delete Active Directory users: Go to Users >...

  • Page 43: Exporting A Contact List

    MANAGING USERS, CONTACTS, AND RECIPIENTS Contact Record Fields Field Notes Name Contact's name, can include spaces. Fax Number Contact's fax number, any format accepted, for example, (###) ###-#### or ###-###-####. Organization Contact's company name, if not available, use "" to skip. Phone Number Contact's phone number, any format accepted, for example, (###) ###-#### or ###-###-####.

  • Page 44: Deleting Global Or Personal Contacts

    MANAGING USERS, CONTACTS, AND RECIPIENTS Click Save or OK depending on your browser. Deleting Global or Personal Contacts To delete contacts: Click Contacts. The Personal contact page appears. To delete global contacts, click Global. Click Delete All to permanently delete all entries in the contacts list. Click Delete, , for an individual contact to permanently delete that entry.

  • Page 45: Deleting Global Or Personal Group

    MANAGING USERS, CONTACTS, AND RECIPIENTS Deleting Global or Personal Group To delete groups: Click Contacts . The Personal contact page appears. Click Personal Groups or Global Groups. Click Delete All to permanently delete all listed groups. Click Delete, , for an individual group to permanently delete just that group.
  • Page 46 MANAGING USERS, CONTACTS, AND RECIPIENTS ■ Your file must conform to the order and format. ■ If any of your data has apostrophes, commas, or quote marks, enclose the data in double quotes. ■ Header rows are optional. CSV files created through the Export function include header information in the first row.

  • Page 47: Importing A Recipient List

    MANAGING USERS, CONTACTS, AND RECIPIENTS Field Notes Destination Value Is based on the destination type. ■ Email and notification destinations require a valid email address: 1003,Mr. Smith,Email,smith@gmail.com ■ Users must already exist in the FaxFinder User list if the destination is to email a fax or notification to a user: 1004,Bob Rogers,User,brogers ■...

  • Page 48: Advanced Configuration

    ADVANCED CONFIGURATION Advanced Configuration Using SFTP SFTP (Secure File Transfer Protocol) allows you to access, transfer, and manage files securely. SFTP connects to a host, logs in using a key, uses the cd command to change directories, and transfers the fax to the host. Once you configure an SFTP server, you can select it as an Inbound Routing Destination.

  • Page 49: Deleting An Sftp Server

    ADVANCED CONFIGURATION Deleting an SFTP Server To delete an SFTP server: Go to System Configuration > SFTP. Click Delete. Confirm the deletion. Configuring Fax Log Purging Set the interval when the fax log files are deleted. By default, the logs are removed each Sunday at midnight and one day’s logs are kept.

  • Page 50: Emailing Or Saving Logs Immediately

    ADVANCED CONFIGURATION Click Purge Logs Now. Emailing or Saving Logs Immediately To immediately send logs to the administrator without deleting anything and, if a network share is configured, copy logs a shared folder: Click Fax Configuration > Fax Logs. Click Email/Save Logs Now. Using the Common UNIX Printing System You can configure FaxFinder to use the Common UNIX Printing System (CUPS).

  • Page 51: Upgrading Faxfinder License

    ADVANCED CONFIGURATION Upgrading FaxFinder License If you purchase additional T.38 ports to upgrade FaxFinder 240-IP, enter the license keys through the Software Update page. Instructions for this process and the upgrade code are included with the License Upgrade Kit. Field Description Current Channels Displays the number of channels currently installed.

  • Page 52: Packet Capture

    ADVANCED CONFIGURATION Send the zipped file to Multi-Tech Support as directed by the support representative. Packet Capture Packet Capture can help troubleshoot FaxFinder. To capture and download packet data: Click Start to begin the packet capture process. When you are finished, click Stop. Click the provided link to download the capture.

  • Page 53: Removing Approvers

    ADVANCED CONFIGURATION Enter a number or partial number and wildcard (*) to allow for variants, for example, 555-555-5***. Add Approved Users, which are users who can send faxes without approval. By default the Admin account is selected. Click Add, Select a user from the drop down list. Schedule Reminders to send email reminders to all approvers when faxes are waiting approval.

  • Page 54: Configuring Store & Forward Fax (T.37)

    ADVANCED CONFIGURATION Configuring Store & Forward Fax (T.37) Store & Forward Fax allows users to send emails as faxes using the T.37 format. This section describes T.37 parameters. For more information on using T.37, refer to T.37 Advanced Usage Note: Click Defaults to restore the factory default settings.

  • Page 55: Adding Additional Hosts

    ADVANCED CONFIGURATION Adding Additional Hosts You can add additional hostnames and IP addresses that FaxFinder will accept email faxes from. For example, your hostname is example.com, but you also want to allow T.37 faxing from mycompany.example.com. If you are not on the Store & Forward Fax page, click Fax Configuration > Store & Forward Fax (T.37). Click Add.

  • Page 56: Configuring Snmp Allowed Addresses

    ADVANCED CONFIGURATION Field Description Password Enter authentication password required for SNMP V3. Must be between 8-32 characters long. Confirm Password Re-enter the authentication password. Configuring SNMP Allowed Addresses For SNMP versions 1 and 2C, configure allowed IP addresses to specify which networks are allowed to communicate with FaxFinder.
  • Page 57 ADVANCED CONFIGURATION SNMP Trap Settings Field Description Community Name Enter read-only community name. May contain a-z, A-Z, 0-9, - and _. Max length is 32 characters. Required for SNMP V1/V2C. Default is public. Username Enter the username required for SNMP V3. Must be between 5-32 characters long. May contain a-z, A-Z, 0-9, - and _.

  • Page 58: Using Active Directory With Faxfinder

    USING ACTIVE DIRECTORY WITH FAXFINDER Using Active Directory with FaxFinder Enabling Active Directory If your organization uses Active Directory to authenticate and authorize users, configure FaxFinder to allow Active Directory users to login and send faxes. Important: Before you enable Active Directory in FaxFinder, configure your Active Directory schema to work with FaxFinder.

  • Page 59: Adding Active Directory Users

    USING ACTIVE DIRECTORY WITH FAXFINDER Adding Active Directory Users After configuring FaxFinder to use LDAP authentication, add the Active Directory users who log into FaxFinder to send faxes. Note: User details and fax options for Active Directory users are read-only in FaxFinder. To change these users' details and fax options, make the changes in Active Directory and then sync FaxFinder.

  • Page 60: Cover Pages

    COVER PAGES Cover Pages Custom Cover Pages FaxFinder uses PDF forms for cover pages. You can create PDF forms with Microsoft Word and Adobe Acrobat Pro. FaxFinder completes the form with information specific to the fax and inserts cover page as the first fax page. To do this, cover page field names must match the field names FaxFinder uses.

  • Page 61: Creating Cover Pages

    COVER PAGES Creating Cover Pages To create custom cover pages: Design a fax cover page in Microsoft Word, save the document as Word file as .DOC file. Do not use the .DOCX format. This example is a modified a Microsoft Word fax template. In Adobe Acrobat Pro, use the Form Wizard to open the Word file you created.

  • Page 62: Adding Cover Pages To Faxfinder

    COVER PAGES Preview the form. To test field lengths, type typical data in each field. If your fields are too small, make the field larger or use a smaller font size. When you are satisfied with the form design, save the file as Adobe PDF files, Optimized. If you are using an older version of Acrobat Pro, verify that the file is saved as compatible for Acrobat 5.0 or higher.

  • Page 63: Faxfinder Fax Client Software

    FAXFINDER FAX CLIENT SOFTWARE FaxFinder Fax Client Software Installing FaxFinder Client Software FaxFinder Fax Client software allows users to send faxes through the Client or any application with a print option. Install the FaxFinder client software on each user's computer and then associate it with a FaxFinder unit. You can push the client software out to user computers or install it on one computer at a time.
  • Page 64 FAXFINDER FAX CLIENT SOFTWARE To download the FaxFinder client software: Go to www.multitech.com/setup/product.go and select your FaxFinder model. Click Software. Double-click the link for the version you want to install and select Run or Open, depending on your system. If you get a message about the publisher not being verified, click Run. If you get a message about the file not being commonly downloaded, click Actions >...

  • Page 65: Faxfinder Printer Usage Rights

    FAXFINDER FAX CLIENT SOFTWARE FaxFinder Printer Usage Rights If your users have a problem printing faxes, verify usage rights for the printer. In Windows, open the printer's Properties. On the Security tab, verify the following checked under Allow: ■ Print ■...

  • Page 66: Disassociating A Faxfinder Unit From The Client

    FAXFINDER FAX CLIENT SOFTWARE Disassociating a FaxFinder Unit from the Client Use this procedure if you need to remove a specific FaxFinder unit from the client. This procedure severs the tie between your PC and a specific FaxFinder unit so that you cannot use it to send faxes. However, you can receive faxes in email form from the FaxFinder server.

  • Page 67: Troubleshooting

    TROUBLESHOOTING Troubleshooting Additional troubleshooting information is available through the Multi-Tech Knowledge Base at www.multitech.com/kb.go. If you need help troubleshooting, you can create an account and submit a support case directly to our technical support team. Go to support.multitech.com. What if I can't see my FaxFinder's web page? Verify that the admin computer is on the same subnet as the FaxFinder and that it can be pinged.

  • Page 68: Client Pc Can't Connect To Mail Server

    TROUBLESHOOTING ■ If you can send an email to yourself, the problem is between your mail server and the FaxFinder unit. Contact Multi-Tech Technical Support. Client PC can't Connect to Mail Server If the client PC running the mail software cannot connect to the mail server, troubleshoot the mail server. Incorrect Administrator Address The administrator's email address may be missing or incorrect.

  • Page 69: Where Can I Find The Smtp Error Code List

    TROUBLESHOOTING Where can I Find the SMTP Error Code List? You can look up these SMTP error codes on the Internet Engineering Task Force RFC repository at ietf.org. ® FaxFinder Fax Server FF240-IP Administrator Guide...

  • Page 70: T.37 Advanced Usage

    ORG=name Name is the organization the fax is being sent to; it appears on the cover page. Example: FAX=5551234/ORG=Multitech Systems@example.test INLINE-COMMENTS=true|false If inline comments are true, the first part of the message body is used as cover page comments. If false, it is not.

  • Page 71: Multiple Options Example

    T.37 ADVANCED USAGE Example: FAX=5551234/FAX-PRIORITY=5@example.test RECEIPT=always|failure|never Controls when an email receipt for the fax is sent to the sender: ■ Always means send an email receipt for successful and failed faxes. ■ Failure means only send a receipt if the fax failed to send. ■...

  • Page 72: Regulatory Information

    REGULATORY INFORMATION Regulatory Information 47 CFR Part 15 Regulation Class A Devices This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.

  • Page 73: Fax Branding Statement

    REGULATORY INFORMATION Fax Branding Statement The Telephone Consumer Protection Act of 1991 makes it unlawful for any person to use a computer or other electronic device, including fax machines, to send any message unless such message clearly contains the following information: ■...

  • Page 74: Restriction Of The Use Of Hazardous Substances (Rohs)

    REGULATORY INFORMATION Restriction of the Use of Hazardous Substances (RoHS) Multi-Tech Systems, Inc Certificate of Compliance 2011/65/EU Multi-Tech Systems confirms that its embedded products comply with the chemical concentration limitations set forth in the directive 2011/65/EU of the European Parliament (Restriction of the use of certain Hazardous Substances in electrical and electronic equipment - RoHS).

  • Page 75: Reach Statement

    REGULATORY INFORMATION REACH Statement Registration of Substances After careful review of the legislation and specifically the definition of an “article” as defined in EC Regulation 1907/2006, Title II, Chapter 1, Article 7.1(a)(b), it is our current view Multi-Tech Systems, Inc. products would be considered as “articles”.

  • Page 76: Information On Hs/Ts Substances According To Chinese Standards

    REGULATORY INFORMATION Information on HS/TS Substances According to Chinese Standards In accordance with China's Administrative Measures on the Control of Pollution Caused by Electronic Information Products (EIP) # 39, also known as China RoHS, the following information is provided regarding the names and concentration levels of Toxic Substances (TS) or Hazardous Substances (HS) which may be contained in Multi-Tech Systems Inc.

  • Page 77: Information On Hs/Ts Substances According To Chinese Standards (In Chinese)

    REGULATORY INFORMATION Information on HS/TS Substances According to Chinese Standards (in Chinese) 依 依 照 照 中 中 国 国 标 标 准 准 的 的 有 有 毒 毒 有 有 害 害 物 物 质 质 信 信 息 息 根据中华人民共和国信息产业部...

  • Page 78: Configuring Active Directory For Use With Faxfinder

    CONFIGURING ACTIVE DIRECTORY FOR USE WITH FAXFINDER Configuring Active Directory for Use with FaxFinder Note: This section explains how to configure the Multi-Tech FaxFinder in Microsoft Active Directory, a third party application. Microsoft may change their screens and steps without notice, for the latest information pertaining to Active Directory, consult Microsoft's documentation.

  • Page 79: Registering Schema Snap-In

    CONFIGURING ACTIVE DIRECTORY FOR USE WITH FAXFINDER Registering Schema Snap-in For more information, refer to Install the Active Directory Schema Snap-in on http://technet.microsoft.com. To register schema snap-in: Run cmd.exe. Enter regsvr32 schmmgmt.dll. If registration is successful, DllRegisterServer in schmmgmt.dll succeeded appears. Creating Custom Attributes To create customer attributes: Open the console by running mmc.exe.
  • Page 80 CONFIGURING ACTIVE DIRECTORY FOR USE WITH FAXFINDER Right-click on Attributes and select Create Attribute. When the Schema Object Creation warning appears, click Continue . Enter custom attribute settings and click OK. For details, refer to Custom Attribute Settings. Repeat Steps 5-7 for each custom attribute. ®...

  • Page 81: Custom Attribute Settings

    CONFIGURING ACTIVE DIRECTORY FOR USE WITH FAXFINDER Custom Attribute Settings For all custom attributes leave Minimum and Maximum fields empty, and the Multi-Valued checkbox unchecked. Common Name and LDAP Display Name are the same. Tip: To avoid entering typos, copy and paste settings from the following table. Common Name and LDAP Unique X500 Object ID FaxFinder Field Description...
  • Page 82 CONFIGURING ACTIVE DIRECTORY FOR USE WITH FAXFINDER Click Next. Add the following attributes to the Optional list: ■ mtff-IncludeCoverPage ■ mtff-DefaultCoverPage ■ mtff-MaxAttempts ■ mtff-FaxPriority ■ mtff-RetryInterval ■ mtff-EmailFaxReceipt ■ mtff-FaxAttachmentWithReceipt ■ mtff-InboundRouteByFaxExtension ■ mtff-FaxExtension ■ sAMAccountName ■ displayName ■ mail ■...
  • Page 83 CONFIGURING ACTIVE DIRECTORY FOR USE WITH FAXFINDER Click Finish. Verify that mtff-User class appears in the Classes list. ® FaxFinder Fax Server FF240-IP Administrator Guide...

  • Page 84: Adding Custom Class To User Class

    CONFIGURING ACTIVE DIRECTORY FOR USE WITH FAXFINDER Adding Custom Class to User Class To add the custom class to the Active Directory user class: Right-click on the User class and select Properties. Click Relationship and then click Add Class. Click OK. Select mtff-User from the Select Schema Object list and click OK.

  • Page 85: User Attributes Management

    CONFIGURING ACTIVE DIRECTORY FOR USE WITH FAXFINDER Note: Active Directory Scheme changes and custom attributes many not be immediately available in the users' attributes list. This depends on your Active Directory settings, configuration, and size. User Attributes Management To modify user attributes, the Active Directory Administrator must be in the Domain Administrators groups. Use the ADSI Edit management console to manage user attributes in Active Directory.
  • Page 86 CONFIGURING ACTIVE DIRECTORY FOR USE WITH FAXFINDER Attribute Name Valid Values Description mtff-FaxAttachmentWithReceipt Default is none. Note: Attribute value must be tiff lower case. none mtff-InboundRouteByFaxExtension TRUE Default is FALSE. FALSE mtff-FaxExtension 0123456789(-) Max length is 50 characters. Valid characters are: 0123456789(-) ®...

  • Page 87: Index

    INDEX Index FaxFinder..............18 SIP and T.38 .............22 access code ..............62 Store & Forward ............54 Active Directory ............58 contacts.................42 add custom class to user class.........84 allow users to add............42 add users.............41 59 delete ..............44 configuring AD to work with FaxFinder ....78 edit ................44 create custom attributes .........79 export...............43...
  • Page 88 INDEX documentation..............8 types.................10 download system logs...........51 upload size ..............9 firewall address .............22 format ................20 recipient CVS file..........45 47 user CVS file .............38 edit contacts..............44 groups ..............45 users.................41 email................21 global admin ...............20 contact ..............27 fax ................29 contacts..............42 fax details..............29 group................44 notifications ............29 groups ................44 queue ...............34 delete ..............45...
  • Page 89 INDEX logs ................35 FaxFinder..............10 email ...............50 primary DNS ..............19 purge................49 print................29 save ................50 printer system..............51 adding ..............24 viewing..............35 CUPS.................50 setup ................24 status ...............31 usage rights..............65 PS...................10 mail purge ................49 log ................35 mail log................35 mail queue ..............34 resend ..............34 mounting FaxFinder ............14 rack mounting ...............14 reboot ................36 recipient ................45...
  • Page 90 INDEX SIP..................22 TIF or TIFF..............10 restore factory defaults ...........22 time ................20 SMTP ................21 time format ..............20 SNMP transport protocol............22 configure ..............55 traps IP addresses .............56 SNMP setup .............56 traps ..............56 57 trash ................29 software troubleshooting.............67 Faxfinder update............50 cover pages ..............62 specifications..............9 truncating numbers on cover page.......62 SSL .................58...

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