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TalkAnytime TA3010
Multitech TalkAnytime TA3010 Manuals
Manuals and User Guides for Multitech TalkAnytime TA3010. We have
2
Multitech TalkAnytime TA3010 manuals available for free PDF download: User Manual, Cabling Manual
Multitech TalkAnytime TA3010 User Manual (235 pages)
Click-to-Talk Media Server Voice/IP Gateways
Brand:
Multitech
| Category:
Server
| Size: 5.59 MB
Table of Contents
User Guide
2
Table of Contents
3
Chapter 1: Overview
6
About this Manual
7
(Ta2410 & Ta3010)
8
Digital Talkanytime LED Descriptions
12
T1 Front Panel Leds
12
T1 LED Descriptions
13
E1 Front Panel Leds
14
E1 LED Descriptions
15
Command Computer Requirements
16
Client Computer Requirements
16
Specifications
17
Specs for Digital T1 Talkanytime Units
17
Specs for Digital E1 Talkanytime Units
18
Installation at a Glance
18
Related Documentation
19
Chapter 2: Quick Start Instructions
20
Introduction
21
Safety Warnings
21
Lithium Battery Caution
21
Safety Warnings Telecom
21
Talkanytime Startup Tasks
22
Phone/Ip Details *Absolutely Needed* before Starting the Installation
23
Gather IP Information
23
T1 Telephony Parameters (for TA2410)
23
E1 Telephony Parameters (for TA3010)
24
Obtain Email Address for Talkanytime (for Email Call Log Reporting)
25
Config Info Checklist
26
Placement
27
Command/Control Computer Setup (Specs & Settings)
27
Client Computer Requirements
28
End-User Information
28
Quick Hookup for Ta2410 & Ta3010
29
Install Talkanytime Configuration Software Onto Command PC
30
Phone/Ip Starter Configuration
31
Inbound Phonebook
33
Be Configured
33
Talkanytime URL Configuration
34
Talkanytime System Examples
36
Introduction
36
Calls into a Phone Pool
37
Technical Configuration for Phone Pool Call
38
Onfiguration
38
Calls to Specific Extensions through an IVR
39
Technical Configuration for Specific Extension Calls Via IVR
40
Inbound Phonebook List for Entire Example System
41
Calls by Trusted Party into PBX and Beyond
42
Onfiguration
42
Technical Configuration for Trusted-Party Calling through PBX
43
How Web Site Must be Configured
43
Connectivity Test
46
Troubleshooting
47
Chapter 3: Mechanical Installation and Cabling
48
Introduction
49
Safety Warnings
49
Lithium Battery Caution
49
Safety Warnings Telecom
49
Unpacking Your Talkanytime Unit
49
Unpacking the TA-2410/3010 Talkanytime Unit
50
Rack Mounting Instructions for Ta2410 & Ta3010
51
Safety Recommendations for Rack Installations
51
19-Inch Rack Enclosure Mounting Procedure
52
Cabling Procedure for Ta-2410/3010
53
Chapter 4: Software Installation
56
Introduction
57
Loading Multivoip Software Onto the PC
57
Un-Installing the Talkanytime Configuration Software
62
Chapter 5: Technical Configuration
65
Configuring the Talkanytime
66
Local Configuration
67
Pre-Requisites
67
IP Parameters
67
T1 Telephony Parameters (for TA2410)
68
E1 Telephony Parameters (for TA3010)
69
SMTP Parameters (for Email Call Log Reporting)
69
Config Info Checklist
70
Local Configuration Procedure (Summary)
71
Local Configuration Procedure (Detailed)
72
Field Description
115
Chapter 6: Phonebook and Url Configuration
123
Phonebook
124
I Ntroduction
124
Introduction
128
Calls into a Phone Pool
129
Technical Configuration for Phone Pool Call
130
Calls to Specific Extensions through an IVR
131
Technical Configuration for Specific Extension Calls Via IVR
132
Inbound Phonebook List for Example System
133
User' Perspective of Talkanytime
134
Graphic File for Mouse-Over Targeting
139
Qualifications Query Window
140
Help Documents for End-Users
142
Chapter 7: Operation and Maintenance
144
Operation and Maintenance
145
System Information Screen
145
Statistics Screens
148
About Call Progress
148
About Logs
151
Call Details
152
About IP Statistics
154
About Link Management
157
About T1/E1 Statistics
159
Talk Anytime Program Menu Items
166
Configuration Option
168
Configuration Port Setup
168
Date and Time Setup
169
Obtaining Updated Firmware
169
Implementing a Software Upgrade
173
Identifying Current Firmware Version
173
Downloading Firmware
174
Downloading Factory Defaults
176
Downloading CAS Protocol
178
Setting and Downloading User Defaults
180
Setting a Password (Windows GUI)
182
Setting a Password (Web Browser GUI)
185
Un-Installing the Talkanytime Software
186
Upgrading Software
189
W Eb B Rowser I Nterface
198
Chapter 8 Warranty, Service, and Tech Support
205
L Imited W Arranty
206
R Epair P Rocedures for U.s. and C Anadian C Ustomers
206
Contacting Technical Support
207
Chapter 9: Regulatory Information
208
EMC, Safety, and R&TTE Directive Compliance
209
Fcc D Eclaration
209
Industry Canada
209
FCC Part 68 Telecom
210
Canadian Limitations Notice
211
WEEE Statement
212
Appendix A: Cable Pinouts
213
A Ppendix A: C Able P Inouts
214
Command Cable
214
Ethernet Connector
214
T1/E1 Connector
215
Voice/Fax Channel Connectors
215
Appendix B: Tcp/Udp Port Assignments
217
Well Known Port Number
218
Port Number Assignment List
218
Appendix C: Expansion Card Installation (Ta24-48 & Ta30-60)
219
I Nstallation
220
O Peration
221
Index
222
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Multitech TalkAnytime TA3010 Cabling Manual (8 pages)
Click-to-Talk Media Server
Brand:
Multitech
| Category:
Server
| Size: 0.19 MB
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