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TalkAnytime Quick Start Instructions
Calls into a Phone Pool
User-A Calls Sales Department. The drawing below shows a call coming into the Whirlygig Sales
Department from a prospective customer. The PBX is set up to 'hunt' among a group of extensions allotted
to the Sales Department. The TalkAnytime unit directs calls originating through the Whirlygig web server
to the PBX and into the phone pool of sales representatives.
The main settings of the TalkAnytime Configuration Program, Phonebook, and web server URL that are
required to implement this capacity are shown in the second drawing below. Note that, especially for the
T1/E1/ISDN parameters, your settings must simply conform to the requirements of your PBX; there is no
set of routine default values that can be depended upon to be widely applicable.
Home PC User A
Call
starts
here.
Internet
Whirlygig Gadget
Company Offices
Path of Call
Ethernet LAN
Web Server
Comblasticator
Customer
Service
Dept.
65.129.90.200
IVR
x7301
x8651
Specialist
x8652
Zanfraditron
Sales
Specialist
x8653
Fridnorpulizer
Specialist
x8654
Gronplostramax
Specialist
37
End-User's Perspective
Talk
Anytime
TA2410
T1
PBX is
set to 'hunt'
among
PBX
extensions
7300-7399.
717-
466-0000
PSTN
x7302
x7303
Dept.
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