Faxfinder, Phone Line, And Pbx Compatibility; Pbx Call Routing; Caller Id And Call Waiting; Faxfinder Operating Modes - Multitech FaxFinder FF130 Administrator's Manual

FaxFinder, Phone Line, and PBX Compatibility

The source and type of communication lines that connect to the FaxFinder dictate if the inbound fax
routing method is set for dynamic or static delivery. Dynamic delivery is based on the number dialed by
the party sending the fax. Static delivery is based on which communication line/FaxFinder port the
inbound fax uses.
Although FaxFinder ports can be connected to an ordinary phone subscriber line (a POTS line), they are
often connected to a PBX extension/station port. FaxFinder can deliver incoming faxes as email message
to any user on your network. Use this feature when your PBX can route multiple receiving numbers to a
single station port. This used to require a PBX to be connected to Telco through a PRI line provisioned
with a block of DID numbers. Now, a PBX may determine which number was dialed by the originator, for
example, through an IP enabled PBX communicating directly with an IP based PSTN service or other IP
enabled communication equipment.

PBX Call Routing

1.
PBX sends a call to the FaxFinder by ringing the extension connected to the FaxFinder port.
2.
FaxFinder picks up (goes off hook).
3.
The PBX transmits a string of DTMF digits to the extension. Usually this is the last x number of digits
dialed by the calling side.
4.
FaxFinder port answers as a fax machine and receives the incoming fax.
5.
When the fax transmission completes, FaxFinder uses the DID information to determine delivery
options. FaxFinder does this by reading the recipient inbound routing table in the FaxFinder.
When the PBX provides call routing information, it does not matter which FaxFinder port (line) receives
the call. The fax will be routed to all the delivery options associated with the DID number (recipient
extension) defined in the Recipient routing table.
If the PBX/analog line cannot provide DID call routing, incoming faxes will be routed solely on the
delivery options associated with specific FaxFinder port (line) that the call was received on. You can
define multiple delivery options for each physical line/port.

Caller ID and Call Waiting

FaxFinder does not support the use of either Caller ID or Call Waiting. Caller ID delivers information
between rings before the call is answered. The Call Waiting beep causes fax communication errors.
Disable these features on the lines or PBX ports connect to the FaxFinder.

FaxFinder Operating Modes

FaxFinder ports are configured individually, which allows you to dedicate fax resources to match your
needs.
●
Each port's routing parameter is set to match the type of line connected to it.
To use DID routing information, set the routing parameter to DTMF Digits or a PBX specific
●
Mode Code.
For lines that do not provide DID information, such as a POTS line directly from Telco, set the
●
routing parameter to POTS line.
FaxFinder Administrator User Guide
Chapter 2: Getting Started
13