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6. ERROR CODE FOR THE INTERNET ISW
6.1 Error code list for the Internet ISW
• When a trouble occurred while conducting the Internet ISW and it was not normally connected, the message on the status and the error
code will be displayed on the control panel.
NOTE
▪ When a code other than the error code list is displayed, contact and inform the error code.
6.2 0x0#
Error code
0x00000001
Illegal error on the control
0x00000010
Parameter error
0x00111000
Error concerning the network
• Connection has been completed.
0x00111001
Error concerning the network
• It cannot be connected to the server.
0x00111100
Error concerning the network
• Communication timeout.
0x00111101
Error concerning the network
• Disconnection occurred.
0x00111110
Error concerning the network
• The network is not connected.
0x00110010
Error concerning the network
• Others
0x00001###
FTP error
• Reply code when it failed to be
connected.
0x00002###
FTP error
• Error reply code for the user
command or pass command.
0x00003###
FTP error
• Error reply code for the CWD
command.
0x00004###
FTP error
• Error reply code for the TYPE
command.
0x00005###
FTP error
Description
Check to see if the FTP server operates normally.
Check to see if the FTP server operates normally.
L TROUBLESHOOTING > 6. ERROR CODE FOR THE INTERNET ISW
Countermeasure
• Check if [Service Mode] -> [Machine Update Setting] -> [Internet ISW] ->
[Internet ISW Set] is set to "ON".
• Check the status of [Service Mode] -> [Machine Update Setting] ->
[Internet ISW] -> [Forwarding Access Setting].
• If the above process does not solve the problem, inform the
corresponding error code to the KONICA MINOLTA.
• Check if [Service Mode] -> [Machine Update Setting] -> [Internet ISW] ->
[Internet ISW Set] is set to "ON".
• If the above process does not solve the problem, inform the
corresponding error code to the KONICA MINOLTA.
• Check the User's network environment. (LAN cable's connection)
• Check the status of [Service Mode] -> [Machine Update Setting] ->
[Internet ISW] -> [Forwarding Access Setting].
• Check to see if the FTP server operates normally.
• Check the User's network environment.
• Check to see if the FTP server operates normally.
• Check whether the URL of the data transfer server includes http://, ftp://,
or the like to specify a protocol in [Service Mode] -> [Machine Update
Setting] -> [Internet ISW] -> [Forwarding Access Setting].
• Check the User's network environment.
• Check to see if the FTP server operates normally.
• Check to see if the FTP server operates normally.
• Check the IP address, user's name, etc.
L-67
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