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bizhub C4000i/C3300i
Procedure
1. Turn OFF the main power switch and unplug the power cord. Connect the power cord after 15 sec. or more, and turn ON the main power
switch.
2. Select [Service Mode] -> [State Confirmation] -> [Memory/Storage Adjustment] -> [Format] -> [Logical Format] and perform the function.
3. Select [System 1] -> [Initialization] -> [Clear All Data] and perform the function.
4. Update the firmware.
5. Perform the self-diagnostic function.
6.
Replace CPUB.
7.
Replace BASEB.
3.15.7 CE301, CE302, CE303, CE304, CE305
Contents
Trouble type
Rank
C
Trouble detection condition Error occurred with the process inside the MFP controller.
Trouble isolation
-
Relevant electrical parts
Procedure
1. Check the connectors on BASEB for proper connection and correct as necessary.
2.
Replace CPUB.
3.
Replace BASEB.
4. Acquire the debug logs in [Service Mode] -> [Debug Settings] and analyze them.
3.15.8 CED01
Contents
Trouble type
CED01: The authentication application information does not exist in the storage in the enhanced server
authentication state.
Rank
C
Trouble detection condition With "Enhanced Server Authentication" set, no authentication application registration information is found in the
storage.
Trouble isolation
-
Relevant electrical parts
Procedure
1. Turn OFF and ON the main power switch.
2. Check the microSD for proper installation and correct as necessary.
3. Check CPUB for proper installation and correct as necessary.
4. Select [Service Mode] -> [State Confirmation] -> [Memory/Storage Adjustment] -> [Format] -> [Logical Format] and perform the function.
5. Replace the microSD.
6. If the above actions do not solve the problem, contact KM.
3.15.9 CEEE1, CEEE3
Contents
Trouble type
Rank
Trouble detection condition
Trouble isolation
-
Relevant electrical parts
Procedure
1. Check the connectors on BASEB for proper connection and correct as necessary.
2.
Replace CPUB.
3.
Replace BASEB.
3.16 CF### (Abort code)
• The machine displays an abort code (CF###) on the control panel as it becomes unable to process tasks properly through its software
control.
• CE301: Referring incorrect memory
• CE302: Incorrect command
• CE303: Finished due to error inside Qt library
• CE304: Finished due to error outside Qt library
• CE305: Program forced to stop
• CPU board (CPUB)
• Base board (BASEB)
• microSD
• CPU board (CPUB)
• Base board (BASEB)
• CEEE1: CPU board (MSC) malfunction
• CEEE3: Base board (ENG) malfunction
• CEEE1: C
• CEEE3: A
• CEEE1: CPU board is faulty.
• CEEE3: Base board is faulty.
• CPU board (CPUB)
• Base board (BASEB)
L TROUBLESHOOTING > 3. TROUBLE CODE
L-57
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