Konica Minolta bizhub C4000i Service Manual page 13

4.18 E12-1, E12-2 ....................................................................................................................................................................... L-65
5. TROUBLESHOOTING WHEN NG IS DISPLAYED ON THE SELF-DIAG. (INDIVIDUAL) .................................... L-66
5.1 Various USB Check ............................................................................................................................................................... L-66
5.1.1 Troubleshooting when NG is displayed for Keyboard .................................................................................................. L-66
5.1.2 Troubleshooting when NG is displayed for USB Memory ............................................................................................ L-66
5.2 CPU board check................................................................................................................................................................... L-66
5.2.1 Troubleshooting when NG is displayed for Ping Test .................................................................................................. L-66
6. ERROR CODE FOR THE INTERNET ISW............................................................................................................ L-67
6.1 Error code list for the Internet ISW ........................................................................................................................................ L-67
6.2 0x0# ....................................................................................................................................................................................... L-67
6.3 0x1# ....................................................................................................................................................................................... L-68
6.4 0x2# ....................................................................................................................................................................................... L-68
7. CS Remote Care ERROR CODE ........................................................................................................................... L-69
7.1 Troubleshooting for CS Remote Care ................................................................................................................................... L-69
7.2 CS Remote Care Operation under Enhanced Security Mode ............................................................................................... L-69
7.3 List of the CS Remote Care error code ................................................................................................................................. L-69
7.3.1 When connecting by modem ........................................................................................................................................ L-69
7.3.2 When connecting by e-mails ........................................................................................................................................ L-70
7.3.3 When connecting by http .............................................................................................................................................. L-72
8. CS Remote Analysis ERROR CODE ..................................................................................................................... L-75
8.1 When connecting by SOAP ................................................................................................................................................... L-75
8.1.1 1###.............................................................................................................................................................................. L-75
8.1.2 2###.............................................................................................................................................................................. L-75
8.1.3 3###.............................................................................................................................................................................. L-76
8.1.4 4###.............................................................................................................................................................................. L-76
8.2 When connecting by http ....................................................................................................................................................... L-76
8.2.1 0###.............................................................................................................................................................................. L-76
8.2.2 1###.............................................................................................................................................................................. L-76
8.2.3 2###.............................................................................................................................................................................. L-76
8.2.4 3###.............................................................................................................................................................................. L-77
8.2.5 4###.............................................................................................................................................................................. L-77
8.2.6 5###.............................................................................................................................................................................. L-77
8.2.7 6###.............................................................................................................................................................................. L-77
8.2.8 7###.............................................................................................................................................................................. L-77
9. PANEL BLACKOUT TROUBLE (BOOT DIAGNOSIS FUNCTION) ....................................................................... L-78
9.1 Boot diagnosis function.......................................................................................................................................................... L-78
9.1.1 Boot diagnosis sequence ............................................................................................................................................. L-79
9.1.2 Manual boot diagnosis procedure ................................................................................................................................ L-79
9.1.3 Boot diagnosis result list............................................................................................................................................... L-79
9.1.4 How to reset the boot diagnosis result ......................................................................................................................... L-79
10. TROUBLES THAT DO NOT DISPLAY THE TROUBLE CODE ...........................................................................L-80
10.1 Machine is not energized at all (DCPS operation check) .................................................................................................... L-80
10.2 Fusing heaters do not operate............................................................................................................................................. L-80
10.3 Power is not supplied to option............................................................................................................................................ L-80
10.3.1 PF-P20/PF-P21 .......................................................................................................................................................... L-80
11. OTHER TROUBLE ...............................................................................................................................................L-82
11.1 Firmware error warning ....................................................................................................................................................... L-82
11.2 Storage lock password error warning .................................................................................................................................. L-82
12. IMAGE QUALITY PROBLEM ...............................................................................................................................L-83
12.1 How to read element data ................................................................................................................................................... L-83
12.1.1 Table Number............................................................................................................................................................. L-83
12.1.2 Level History 1............................................................................................................................................................ L-84
12.1.3 Level History 2............................................................................................................................................................ L-85
12.2 Troubleshooting procedure overview .................................................................................................................................. L-85
12.2.1 Test pattern printing.................................................................................................................................................... L-85
12.3 Corrective action procedure ................................................................................................................................................ L-86
12.3.1 Skewed image/Image deviation.................................................................................................................................. L-86
12.3.2 White line 1, White band 1, Color line 1, Color band 1............................................................................................... L-87
12.3.3 White line 2, White band 2, Color line 2, Color band 2............................................................................................... L-88
12.3.4 Uneven density 1........................................................................................................................................................ L-90
12.3.5 Uneven density 2........................................................................................................................................................ L-91
12.3.6 Faint image, low image density (ID lowering)............................................................................................................. L-92
12.3.7 Gradation reproduction failure .................................................................................................................................... L-94
12.3.8 Color reproducibility error ........................................................................................................................................... L-95
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