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bizhub C4000i/C3300i
Setting item
Update Time
Polling Settings
Repeat Interval
(4) Data Update
Download the update data
• The MFP confirms the program update information file in the program server with an interval set at [Polling Interval].
• The MFP compares the program update information file in the program server with that in the MFP, and starts downloading the update
data with a changed Version number.
Data auto update
• If the MFP power is set to ON at the time set with [Service Mode] -> [Machine Update Setting] -> [Machine Auto Update setting] -> [Auto
Update setting] -> [Common Settings] -> [Update Time], the firmware will be rewritten automatically. If the power is set to OFF at that
time, no rewriting will be executed.
Data update from control panel
• Select [Service Mode] -> [Machine Update Setting] -> [Machine Auto Update setting] -> [Manually Update] -> [Start], then execute
rewriting.
NOTE
▪ Do not set the power to OFF under the following state.
▪ Touch [Manually Update] -> [Start] to the next operation of the MFP (Auto Power OFF).
▪ About one minute after the download completed screen being displayed, the MFP will restart.
▪ When rewriting configuration files followed by the firmware, the MFP will restart again.
(5) Error code
• The error code can be displayed using [Service Mode] -> [Machine Update Setting] -> [Machine Auto Update setting] -> [Update Log
Display], or viewed on the PC where the log which saves up to 100 records sent by using [Transmission log Update] is received.
When using SMB protocol
Error code
N00107
• Cannot access the SMB server
N04096
N04097
• Authentication error
N04098
N04105
• SMB connection error
N04106
• Cannot obtain C_UpdateList.ini
• Cannot find the data described in
C_UpdateList.ini
When using the HTTP protocol
Error code
N00107
• Cannot access the HTTP server
N00401
• Authentication error
N00404
• Cannot obtain C_UpdateList.ini
• Cannot find the data described in
C_UpdateList.ini
Common in all cases
Error code
C00000
• XML setting error
C00001
• Decryption error
D00001
• Format related error (software SW)
D00010
• DipSW number not defined (software
SW)
D10001
• Format related error (Engine DipSW)
D10010
• DipSW number not defined (Engine
DipSW)
F00000
• Firmware update error
F10107
• The file is not the firmware file
F10109
N00100
• Network communication error
N00110
Description
Touch Clear to set the time to update the machine.
To set the polling period or day of the week and clock
for obtaining the update list.
Set the period for retrying when failed to obtain.
Cause of error
Cause of error
Cause of error
Time
Minute
Set Interval.
Select Day of the Week To set the day of the week
• 1 to 240 Minutes
• Set the IP address of the server or the server name correctly.
• Confirm that if the server runs normally.
• Set the ID and the password correctly.
• Check the SMB connection setting again.
• Confirm that if C_UpdateList.ini is stored in the server, and set the file path
for accessing C_UpdateList.ini correctly.
• Set the folder name and the file path correctly.
• Set the IP address of the server or the server name correctly.
• Confirm that if the server runs normally.
• Set the ID and the password correctly.
• Confirm that if C_UpdateList.ini is stored in the server, and set the file path
for accessing C_UpdateList.ini correctly.
• Set the folder name and the file path correctly.
• Make sure that the settings in each configuration file are correct.
• Set the decryption password for the configuration files correctly.
• Check for errors in the SoftwareDipSW.csv file.
• Check for errors in the EngineDipSW.csv file.
• Check to see if the file on the server is correct.
• Check to see if the file on the server is correct.
• Check the connection to the network cable and communications settings.
I-62
I SERVICE MODE > 16. Machine Update Setting
Setting
00 to 23 o'clock
00 to 59 Minutes
1 to 240 Minutes
and clock.
Solution
Solution
Solution
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