Ricoh Pro C901 Technical Bulletin page 439

echnical ulletin
T B
PAGE: 9/9
Reissued:04-Mar-14
Model: Date: No.:
Aries-P1.5/C1.5 11-Dec-13 RM077100a
g) Tray settings
Click on the yellow cell to select the tray from the drop-down list.
How to send SMC data to RCL for problem investigation
When escalating problems for investigation, save the CSV file containing the SMC data
using the following procedure.
1. Right-click on the file and type in the customer name at the beginning of the file name,
before "splist_V99~".
2. Add an underscore "_" after the customer name, and then save.
DO NOT apply changes to the "splistV00~" portion of the file name.
Example
Ricoh _ splistV000000001_20131129111111.csv
Customer name
Do not apply changes to this portion.
Add an underscore here.