Group Divert; Setting A Group Divert From A Featurephone; Cancel Group Divert From Featurephone; Group Divert From Standard Phones - BT Versatility Manual

BT Versatility
Owner's Manual

Group Divert

This feature allows any Extension within a group to set a divert for that group. When a divert for
the group is set any call for that group will be diverted. Calls to individual extensions in the Group
are not diverted.

Setting a group divert from a featurephone

• From the Idle Menu, press the Scroll Down Key ( ) until 'Group Divert' is displayed
• Select 'Group Divert'.
• Select the Group (The Extension may be in more than one Group), a solid diamond indicates
a group with a divert Set
• Select the Option required (a solid diamond indicates a 'Divert' is set), and enter the
destination number or select an extension from the list.
• Select 'Divert to VM' to divert the calls to the Group Voice Box.
Note: The Group must be allocated a Voice Box for this option to be presented. Go to
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Note: If an extension, which is not in the group, attempts to set or cancel a divert for that
group then 'Invalid' will be returned.
Security Warning: It is possible that an extension may misuse the External Divert facility.

Cancel group divert from featurephone

If 'Divert All Calls' is set for a 'Group ' all the Featurephones in the group have the prompt
'Cancel Group Divert' on their displays.
• Press the "Cancel Group Divert" option
• The display will show the groups associated with the extension. (a solid diamond indicates a
'Divert' is set for that group), Select the required Group
• Select the divert type to be cancelled.

Group Divert from standard phones

To set a group divert dial the Group Divert Code followed by the Group number (180 – 199) and
the destination number.
The Codes from a standard phone for Group Divert are:
• 792
• 793
• 794

Holding conference calls

This feature allows you to hold a three-way conversation between three Extensions, or between
two extensions and an Exchange Line, or between two exchange Lines and an extension.

To hold an Internal Conference

• When on a call, press the Scroll Down Key ( ) until 'Internal Conference' is displayed.
• Select 'Internal conference'.
• Select the Extension to be included in the conference.
• When the Extension answers, select 'Conference' on the Display.
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Group Divert All Calls
Group 'Divert On Busy'
Group 'Divert On No Answer'