Voice Mail Capacity; Mail Box Full Indication; Voice Mail Capacity % Used - BT Versatility Manual

BT Versatility
Owner's Manual
The maximum number of messages that can be stored in a Mailbox is 20 at power up. This
number is programmable from 10 to 50 messages.
The maximum message and Greeting length is programmable between 30-180 seconds. The time
allocated at Power Up is 60 seconds.
Unretrieved messages are deleted in 15 days and retrieved messages are deleted in 3 days.
An extension must be allocated a Voice Mailbox before it can use voicemail. In default,
extensions are not allocated a Voice Mailbox.
To allocate a Voice Mailbox
• From the Programming extension, press the PROGRAMME Key
• Press the Scroll Down Key ( ) until 'System programming' is displayed.
• Select 'System programming'.
• Enter the System Programming Password and select 'Extensions'.
• Press the Scroll Down Key ( ) until 'Voice boxes' is displayed.
• Select 'Voice boxes'
• Select the option required, either 'Standard Voice Boxes' or 'Information Only VB'
• Enter the Extensions, Groups, and Phantom Extensions to be allocated a Voice Mailbox.
Those allocated a box will be indicated by a ♦.
Press the Hands-free Key to finish programming.

Voice Mail Capacity

You change the message capacity of Mailboxes from the default of 20 messages per Mailbox to a
higher or lower amount from 10 to 50 depending on demand.
• Enter the System Programming Password and select 'System'.
• Press the Scroll Down Key ( ) until 'VM Capacity' is displayed.
• Select 'VM capacity'
• Enter the maximum number of messages to be stored per Mailbox.
Press the Hands-free Key to finish programming.
Note: - The system voice mail box has a larger capacity than the extension voice box. The
system voice mail box has a fixed capacity of 200 messages.

Mail box full indication

In the case where a particular mail box has used up it's maximum number of messages allowed,
the system will alert the user with the voice prompt "Your voice mail box is full, please delete
some messages".
If the mail box is within 2 messages of their maximum number of messages, then when the mail
box is accessed the system plays the voice prompt "Your voice mail box is almost full, please
delete some messages" to the user.
If no messages are deleted and the remaining free space used the following happens
When an extension accesses their mail box the system plays the voice prompt "Your voice mail
box is full, please delete some messages". The user can then delete some messages to free up
storage space.
If messages are not deleted then subsequent internal callers trying to leave a message in that mail
box will get busy tone, external calls will ring the programmed incoming ring group or the
programmed incoming extension.

Voice Mail capacity % used

This feature tells the Administrator when the Voice Module capacity is approaching it's limit.
When the voice module storage reached 88% of it's total capacity the system will display on the
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