To Change The Ringing Time Before Calls Receive The Courtesy Greeting; To Have Callers Receive A Customised Courtesy Greeting; To Record A Customised Courtesy Greeting; Voicemail - BT Versatility Manual

BT Versatility
Owner's Manual

To change the ringing time before calls receive the Courtesy greeting

You can change the time that a call will ring before being automatically answered by the Courtesy
Service, as follows:
• From the Programming Extension, press the PROGRAMME Key
• Press the Scroll Down Key ( ) until 'System programming' is displayed.
• Select 'System programming'.
• Enter the System Programming Password and select 'System'.
• Press the Scroll Down Key ( ) until 'Timers' is displayed.
• Select 'Timers'.
• Press the Scroll Down Key ( ) until 'Courtesy Delay' is displayed.
• Select 'Courtesy delay'
• Enter the time required in seconds, (01 - 30).
• Press 'Confirm'.
Press the Hands-free Key to finish programming.

To have callers receive a customised Courtesy greeting

When a Voice Module is installed, the Courtesy Service feature is supplied from it. This allows you
to customise the Courtesy Service by recording the message you wish returned to the caller.

To record a customised Courtesy greeting

• From the Programming Extension, press the PROGRAMME Key
• Press the Scroll Down Key ( ) until 'System programming' is displayed.
• Select 'System programming'.
• Enter the System Programming Password and select 'System'.
• Press the Scroll Down Key ( ) until 'Change greetings' is displayed.
• Select 'Change greetings'
• Select 'Courtesy service day' or 'Courtesy service night' to record the 'Day Service' and
'Night Service' greetings respectively.
• Select 'Record greeting'.
• When prompted, speak and record the new greeting.
Press the Hands-free Key to finish programming.

Voicemail

Voicemail services are available only on those systems equipped with the Optional Voicemail
Module.

Voicemail common parameters

Up to 40 extensions can be allocated voice boxes. The 20 Ring groups can also be allocated Voice
Boxes. A further ten Mailboxes, not associated with extensions or Groups, can also be
programmed. These are called Phantom Mailboxes and can be used for people who have not got
a dedicated extension. All voice boxes can be programmed as "Information Only". This means
that they will answer the call and replay the greeting but not allow the caller to record a message.
A personalised greeting must be recorded if "Information Only" mailboxes are used.
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