To Turn On Your Voice Mailbox; To Access Your Voice Mailbox; To Retrieve Messages Left In Your Voice Mailbox - BT Versatility Manual

top line of extension 20 the message 'ALARM MAIL ALMOST FULL'. This text will remain on the
display until the capacity falls below the 88% mark again. This allows the administrator to remind
user to delete old or unwanted voice mails to free up some storage time.
The Administrator can also view the % capacity used by individual voice boxes or the system box.
To view this
• Enter system programming and select "Extensions".
• Scroll through the menu and select the "VM Capacity % Used" option.
• Select the "System VM box" to view the % used by the system box.
• To view the % used by an extension voice box select "Extensions".
• A list of extensions is shown with a solid diamond indicating an extension with a voice box
enabled.
• Select the required extension to view, the topline of the display will show the % of the
extension's voice box that is used.

To turn on your Voice Mailbox

When an extension is allocated a Mailbox 'Divert on no answer' is automatically set to the Voice
Box. All calls not answered by the extension are automatically answered by the Mailbox.
If you wish to have all calls go immediately to the Voice Mailbox you can activate 'Divert All
Calls' to the Voicemail. You turn on your Voice Mailbox by diverting calls to the number 710.
• Select 'Divert' on the idle menu and choose 'Divert all calls'.
• Select 'Divert to Voice Mail' or enter 710 as the Extension Number
• If 'Divert on no answer' is activated to 710, calls unanswered after four rings will be
answered by the Voice Mailbox.
• If 'Divert on busy' is activated to 710 calls you cannot receive will be answered by the Voice
Mailbox.
• For information on how to divert calls, see page 22.

To access your Voice Mailbox

• Press the MESSAGE Key.
• Select 'Voice messaging'.
• Enter your Extension number, (which is your Voice Mailbox number).
• Enter your Voicemail Password, (1111 by default), followed by #.
• You are presented with the Voice Messaging Control Menu. The options displayed are
'Play', 'Erase all messages', 'Greeting', 'Change Password', 'Monitor' and 'Cancel'.
• Select the 'Display' option you require.
Note:- To access a Group Mailbox enter the Group number (180 – 199) as the extension
number. To access a Phantom Mailbox enter the Phantom Box number (100 – 109) as the
extension number.

To retrieve messages left in your Voice Mailbox

If new voice messages have been left in your Voice Mailbox, the Message Waiting Light, located
on the top right-hand corner of your Featurephone, will be on. In addition, the top line on your
Featurephone Display will show 'New voice messages' and a broken dialtone is returned to the
user
This tone has the following cadence
BT Versatility
Owner's Manual
68