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Related Manuals for BT DIVERSE ISDN
Summary of Contents for BT DIVERSE ISDN
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Page 1: User Guide
Diverse ISDN telephone system. For cordless and corded communications DECT User Guide Instructions for using the Diverse ISDN. This equipment is not designed for making emergency telephone calls when the power fails. Alternative arrangements should be made for access to emergency services. - Page 2 Please open this page for an 'at a glance' guide to your Diverse ISDN.
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Page 3: At A Glance
At a glance: Diverse 2000 Executive Handset Carrying clip Display Options Lets you select from the menu Menu options on the display. Brings up the menu onto the display. Phone (green) Used to make and answer calls. End Call (red) Used to end a call. -
Page 5: Table Of Contents
In this guide At a glance Introduction Diverse 2000 Executive Handset Handset registration Using your Executive Handset Switching ON/OFF Locking your handset keypad Making and receiving calls Missed calls list Putting calls on hold and transferring calls Switching between calls Creating three-way conference calls Parking a call Call handover... - Page 6 Using attached, corded telephones and other equipment Using the Diverse ISDN with a switchboard Using the Diverse ISDN with Diverse 1010 Handsets Maintenance Help Index Hints and tips boxes In this user guide, we’ve included helpful tips and important information in boxes.
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Page 7: Introduction
This, the standard user guide, takes you through all the features and functions available once your Diverse ISDN has been set up. Please retain this user guide for future reference, and if you need to set-up or... -
Page 8: Diverse 2000 Executive Handset
Diverse 2000 Executive Handset Handset registration Using your Executive Handset Your Diverse 2000 Executive Handset The options shown on the display are must be registered with the base station indicated by symbols. before it can be used, see the System These symbols are as follows: Set-Up Guide for instructions. -
Page 9: Switching On/Off
Switching your handset To select a menu option ON and OFF Press buttons in order shown To switch ON Press the button to display MENU Press and hold down the the menu. button until the display is Press to highlight DOWN activated. -
Page 10: Making And Receiving Calls
Making and receiving calls To receive a call To make an external call Press buttons in order shown Press buttons in order shown When the handset rings: Make sure the handset is Pick up the handset from the switched ON. charger. - Page 11 DOWN To call all other extensions registered Press the button. PHONE with your Diverse ISDN The number is dialled. (This can also help you find any handsets which have been To pick up a call when your handset is misplaced).
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Page 12: Missed Calls List
To switch secrecy off To switch the calls list display on or off Press the button. MENU to highlight MICR.ON. Press buttons in order shown Press NEXT NEXT Press The original setting is ON. You caller can hear you again. Press the button. -
Page 13: Putting Calls On Hold And Transferring Calls
Putting calls on hold and To delete individual numbers from the calls list transferring calls You can put an internal or external call Press buttons in order shown on hold while you do something or talk to someone else. Your caller will not be Press the button. - Page 14 To put an external call on hold while you To transfer an external call to another make and internal call handset or telephone Press buttons in order shown Press buttons in order shown During an external call: During a conversation with an outside caller, you want to Press .
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Page 15: Switching Between Calls
Switching between calls To switch between two external callers To switch between one internal and one Press buttons in order shown external caller. Press buttons in order shown During your first external call: During an external call: Press the button. MENU EXT. -
Page 16: Creating Three-Way Conference Calls
Creating three-way conference Parking a call calls Parking a call enables you to put a call on hold at one extension and pick it up To hold a three-way conference call with again from another. one external and one internal call Press buttons in order shown To park a call During an external call:... -
Page 17: Call Handover
Call handover To pick up a parked call When you have a multibase system (see your System Set-Up Guide), during Press buttons in order shown an external call you can wander out of the range of one base station and into the At any registered Executive range of an adjacent one without losing Handset:... -
Page 18: Call Waiting
Press . This will close ACCEPT ACCEPT You can also ask BT to stop your your current internal call or put on number from being sent on a permanent hold your current external call. basis. The name of this service is CLIR. - Page 19 To add a name and number to the INSERTING A PAUSE phonebook To put a pause at some point in your number move the cursor to where the Press buttons in order shown pause is to go (left of cursor) and do the following.
- Page 20 To change an entry To delete individual entries Press buttons in order shown Press buttons in order shown Press PHONEBOOK Press PHONEBOOK Highlight the number/name you to highlight DOWN wish to change using the number/name you wish to DOWN delete. –...
- Page 21 To dial a number stored in the To add a number from the redial list to phonebook your phonebook Press buttons in order shown Press buttons in order shown While the handset is switched ON: Press . The display PHONEBOOK shows the names stored in the Press .
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Page 22: Internal Call Forwarding
You can forward external calls from your Handset own extension to any other extension which is registered to your Diverse ISDN Press buttons in order shown base station. To do this the extension to which calls are to be forwarded must have... -
Page 23: Isdn Customer Controlled Call Forwarding
ISDN Customer Controlled Press to highlight the NEXT NEXT desired destination. Call Forwarding Press . You now have to set This enables you to forward an external the number of ring cycles your call to another external number. handset should receive before the call gets forwarded. - Page 24 NEXT FORWARDING. EXT. /BUSY – on busy. EXT. /TIMEOUT – on no reply. Press . If Diverse ISDN is configured for Point-to-Multipoint Press . If Diverse ISDN is access, a list of MSN numbers configured for Point-to-Multipoint will be displayed.
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Page 25: Answering Machine Call Pickup
Remotely accessing answering machines and services Press the button. MENU When you use your Diverse ISDN to to select SERVICE. Press DOWN remotely access your answering Press machine or voicemail system, you will need to activate tone dialling. -
Page 26: Diverse 2000 Additional Handset
Diverse 2000 Additional Handset Handset registration Switching your handset Your Diverse 2000 Additional Handset ON and OFF must be registered with the base station before it can be used. See the System To switch ON Set-Up Guide for instructions. Press buttons in order shown To check the internal number of your handset Press and hold down the... -
Page 27: Locking Your Handset Keypad
Locking your handset keypad To end a call When your handset is locked it prevents accidental operation of the keypad when you carry it around. You can still receive Press the button. END CALL calls. Replace the handset on the To lock the handset keypad charger. - Page 28 To call all other extensions registered To redial the last number with your Diverse ISDN Press buttons in order shown Press buttons in order shown Press the button. (This can also help you find PHONE any handsets which have been Press the button.
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Page 29: Putting Calls On Hold And Transferring Calls
To put an external call on hold while you To use the secrecy function. make an internal call Press buttons in order shown Press buttons in order shown You can prevent your caller from During an external call; hearing you while you have a conversation with another person. -
Page 30: Switching Between Calls
Switching between calls To put an internal call on hold while you make an external call To switch between one internal and one external caller Press buttons in order shown Press buttons in order shown While you are already on an internal call During your external call: Press the... -
Page 31: Creating Three-Way Conference Calls
Creating three-way conference To switch between two external callers calls Press buttons in order shown To hold a three-way conference call with one external and one internal call During your first external call: Press buttons in order shown Press the button. - Page 32 If you are already on an internal call and To put an internal call on hold while you want to make an external call to create a make an external call three-way conference call Press buttons in order shown Press buttons in order shown While on an internal call: When internal call is in progress: Press the...
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Page 33: Call Handover
Call handover Call waiting When you have a multibase system (see To answer a waiting external call whilst on System Set-Up Guide) during an external an internal or external call call you can wander out of the range of one base station and into the range of an Press buttons in order shown adjacent one without losing your call. -
Page 34: Parking A Call
Parking a call. To pick up a parked call Parking a call enables you to put a call on hold at one extension and pick it up Press buttons in order shown again from another extension. At any registered extension. To park a call Press the button. - Page 35 To speed dial a number stored in the To store a number memory Press buttons in order shown Press buttons in order shown The handset power must be ON. There are a number of ways you can do this. Press the button.
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Page 36: Internal Call Forwarding
Press buttons in order shown Press the button. Press the button. Press the button. Press the button. Decide to which internal extension (KEYPAD) you want your calls forwarded and press the corresponding button on the keypad Decide how many times you want (KEYPAD) your handset to ring before the call is forwarded and press the... -
Page 37: Isdn Customer Controlled Call Forwarding
ISDN Customer Controlled External call forwarding on busy Call Forwarding This enables you to forward an external Press buttons in order shown call to another external number. There are 3 types of external call forwarding: Press the button. – all calls Press the button. -
Page 38: Answering Machine Call Pickup
Remotely accessing answering To cancel call forwarding machines and services When you use your Diverse ISDN to Press buttons in order shown remotely access your answering machine or voicemail system, you will Press the button. need to activate tone dialling to use the Press the button. -
Page 39: Using Attached, Corded Telephones And Other Equipment
To set up corded telephones and other equipment to your Diverse ISDN please refer to your System Set-Up Guide. To call all other extensions registered on the Diverse ISDN base station To make an external call Lift the handset. - Page 40 Press buttons in order shown Lift the handset and speak. Lift the handset. Press the button. Press the button. Press the button. Press the button. Press the button for an external line and dial as usual. When you hear the Call Waiting tones, to accept the call:- Press the button.
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Page 41: An Internal Call
To put a call on Press buttons in order shown During your call: Press the button then the button. Your caller is put on hold and cannot hear you. Press the button then the button to speak to your caller again. - Page 42 Press buttons in order shown During an external call. Press the button, then the button, then the button. Your caller will be put on hold. Dial the number of the person you (KEYPAD) wish to consult. When they answer, you can hold a conversation. To resume your original call.
- Page 43 Press buttons in order shown You can ‘park’ a call using a single digit security code. This allows you to put your caller on hold (for up to 3 minutes) whilst preventing other users from picking up your call. Press the button, then the button, the button and the...
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Page 44: Using The Diverse Isdn With A Switchboard
Using the Diverse ISDN with a switchboard Switchboard functions To activate the keypad and dialling switchboard codes using an Executive You will need to dial certain codes from Handset:- your handset to use the switchboard features, such as call transfer. These... - Page 45 During a call: During a call: Press the button. Press the button. MENU Press to highlight Press the button. NEXT NEXT KEYPAD ON. Press the button. WXYZ . KEYPAD INFO will now Press Press the button. be shown on the display. Press the button.
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Page 46: Using The Diverse Isdn With Diverse 1010 Handsets
Using the Diverse ISDN with Diverse 1010 Handsets The Diverse ISDN functions are also available with the Diverse 1010 Executive and Additional Handsets. There are some differences between the keypad layouts that you should bear in mind, although these differences... -
Page 47: Maintenance
Maintenance General If you should have to return your Diverse ISDN Simply clean the Diverse ISDN and all Pack the base station and handset handsets with a damp cloth (not wet) or securely, preferably in the original an antistatic wipe. Never use a dry cloth packaging (including all line cords, as this may cause a static shock. -
Page 48: Help
UK by dialling 999 or 112 which is valid in any country BT accepts no responsibility for damage that is a member of the European caused to your Diverse ISDN handset by community. the use of non-NiCad batteries. No display appears IMPORTANT! The handset may not be switched on. - Page 49 System Set-Up Guide. • Handset may be out of range of the • The Diverse ISDN telephone line cord base it is registered with. Move the may not be plugged into the ISDN handset nearer the base.
- Page 50 Extensions cannot make or receive No dial tone any external calls but internal calls • Check that the Diverse ISDN is are OK plugged into the ISDN socket. This could be due to either of the...
- Page 51 • You are getting out of range of the base. Buzzing noise on my radio or TV This could be due to: • Your Diverse ISDN base station or handset may be sited too close to the equipment. Ensure they are sited at least one metre away.
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Page 52: Index
Index Note: In this index, where two page numbers are given, First number = Executive Handset, Second number = Additional Handset. Additional Handset On hold 1, 24 11, 27 registration ON/OFF (handset) 7, 24 Answering machine Parking a call 23, 36 14, 32 At a glance Phonebook/memory... - Page 53 Offices in Europe, North America, Japan and Asia Pacific. The Telecommunications services described in this publication are subject to availability and may be modified from time to time. Services and equipment are provided subject to British Telecommunications plc’s respective standard conditions of contract. Nothing in this publication forms any part of any contract.