To Replay The Voice Mailbox Greeting; Transferring Calls To Voice Boxes; To Retrieve Your Voice Mailbox Messages Remotely; Dialling # When Listening To A Standard Mailbox Greeting - BT Versatility Manual

BT Versatility
Owner's Manual

To replay the Voice Mailbox greeting

• At your Extension, press the MESSAGE Key.
• Select 'Voice messaging'.
• Enter your Extension number when prompted.
• Enter your Voicemail Password, (1111 by default), followed by #.
• Select 'Greeting'.
• Select 'Replay greeting'
The greeting will then be replayed for you.

Transferring calls to Voice Boxes

You can transfer calls to any Voice Box without calling the extension.
• When you are on a call select 'Transfer to Voice Mail'
• The menu is updated showing those Extensions equipped with voice boxes. Select the
Extension.
• Select 'Transfer' or replace the handset.
For standard telephones the user should press the recall key, then 710 followed by the extension
number and replace the handset

To retrieve your Voice Mailbox messages remotely

In order to access your Voice Mailbox remotely you must have your calls diverted to your Voice
Mailbox, and have either a Line programmed to ring directly at your extension, or have a Line
programmed with the Auto-attendant service (See page 76). You can also have your call
transferred to your voice Mailbox:

Dialling # when Listening to a Standard Mailbox Greeting

When listening to a greeting from an extension, system or phantom mailbox where messages can
be left, the greeting is skipped and the record tone is returned. The caller uses # to skip the
greeting and start to leave a message immediately.

Dialing # when Listening to a Message-Only Voice Mailbox

The call is presented to the destination set in the Incoming Ringing programming for the line.
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