System Voicemail Box; To Turn The System Voicemail Box On And Off; To Programme Lines To Be Answered By The System Voicemail Box - BT Versatility Manual

• Dial 3 Erase this message and move to the next message
• Dial 4 Go back to the start of the message
• Dial 5 Go back to the previous message
• Dial 6 Erase all messages
• Dial 7 Go back ten seconds
• Dial 8 Go forward ten seconds / Skip the time stamp
• Dial 9 Forward the message to another extension
• Dial 0 Return Call. Automatically make a call to the caller who left the message.

System voicemail box

This feature allows you to set up an System voicemail box to answer incoming calls. This service
is only available when a Voice Module is installed. You can select which lines are to be answered
by the System voicemail box when it is turned on. It can be used on both ISDN and Analogue
lines. You can select how long a call rings before the System voicemail box answers.
All messages received are stored in a system System voicemail box, which is controlled by
Extension 20. Extension 20 can also customise the greeting. You can turn the System voicemail
box service on and off at any time at Extension 20 and its operation is independent of 'Night
Service'.
Note: The system mailbox number is "0".
This service replicates an answering machine. You can use it if you are not answering calls at
lunch or at night, or simply want to record messages from callers. If desired, you can have this
feature on permanently, so that calls, which are not answered for a programmable period, are
answered by the System voicemail box. The greeting may ask callers to dial an extension number,
in which case the call will be transferred through to that extension.
Note: If a call is received when the Voice Module storage is full, it will not be possible to store
any further messages. To manage the voice mail and free up storage space see the section
"Using Voicemail and other Voice Services" on page 65

To turn the System voicemail box on and off

• At Extension 20, press the Scroll Down Key ( ) until System vm box' is displayed.
• Select 'System voicemail box' to turn the System voicemail box on. Deselect 'System
voicemail box to turn the System voicemail box off.

To programme Lines to be answered by the System voicemail box:

• From the Programming Extension, press the PROGRAMME Key
• Press the Scroll Down Key ( ) until 'System programming' is displayed.
• Select 'System programming'.
• Enter the System Programming Password and select 'Lines'.
• Press the Scroll Down Key ( ) until 'System voicemail box' is displayed.
• Select 'System voicemail box'
• Select the lines to be answered by the System voicemail box. The lines that will be answered
are indicated by a ♦.
Press the Hands-free Key to finish programming.
Note: To program System Voice Mailbox when a PRI interface access is installed see page 110
BT Versatility
Owner's Manual
74