Forward A Message From A Featurephone Extension; To Automatically Call The Sender Of A Message; To Record Your Own Voice Mailbox Greeting - BT Versatility Manual

BT Versatility
Owner's Manual
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This tone will take priority over the tone played when the extension has a "Do not disturb" or a
"Divert all calls" set.
• Select 'New voice messages'.
• Enter your Extension number.
• Enter your Voicemail Password, which is 1111 by default, followed by #.
• Select 'Play'. The new messages are played.
Note: Each message is time stamped to tell you when the message was received. When all new
messages are played, you are informed of the total number of messages in your box. You may
skip the time stamp by dialling 8, which jumps forward ten seconds.

Forward a message from a featurephone Extension

A user can forward a message from their voice box to another voice box.
• While you are listening to the message select the 'Forward message' option
• Select the Extension to forward to from the menu on the phone
In the forwarding voice box the forwarded message is considered as a message that has been
heard by the user.

To automatically call the sender of a message

The 'Return call' feature allows a user to initiate a call to the sender of a message in their voice
box.
• When you have listened to a message in the Voicemail select the 'Return Call' option
• The system initiates a call to that number
Note: To return calls to external callers the CDS service must be available on the lines.

To record your own Voice Mailbox greeting:

Each extension, which has been allocated a Voice Mailbox, can record its own greeting. This will
be relayed to callers who are answered by the Voice Mailbox.
• At your Extension, press the MESSAGE Key.
• Select 'Voice messaging'.
• Enter your Extension number when prompted.
• Enter your Voicemail Password, (1111 by default), followed by #.
• Select 'Greeting'.
• Select 'Record greeting'
• Speak to record a personalised greeting when prompted.
• Press 'Confirm'.
Press the Hands-free Key to finish programming
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