Technical Support; Service And Support - Siemens LOGO! Series Manual

Technical Support

A.1

Service and support

You can find additional information and support for the products described on the Internet at
the following addresses:
● Technical support
● Support request form
● After-sales information system for SIMATIC PC / PG
● SIMATIC Documentation Collection
● Your local representative
● Training center
● Industry Mall
When contacting your local representative or Technical Support, please have the following
information at hand:
● Order number of the device (MLFB)
● BIOS version (industry PC) or image version (HMI device)
● Installed additional hardware
● Installed additional software
Tools & downloads
Please check regularly if updates and hotfixes are available for download to your device. The
downloads are available on the Internet under "After Sales Information System SIMATIC
PC/PG" (see above).
Basic Panels
Operating Instructions, 04/2012, A5E02421799-03
(http://www.siemens.de/automation/csi_en_WW)
(http://www.siemens.com/automation/support-request)
(http://www.siemens.com/asis)
(http://www.siemens.com/simatic-tech-doku-portal)
(http://www.automation.siemens.com/mcms/aspa-db/en/Pages/default.aspx)
(http://sitrain.automation.siemens.com/sitrainworld/?AppLang=en)
(http://mall.automation.siemens.com)
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