Troubleshooting Method - Oki B 4100 Maintenance Manual

4.3

Troubleshooting Method

When a problem occurs, go through the troubleshooting according to the following procedure.
Problem occurs
Problem displayed by
the LCD message
4.3.1 LCD Status Message List
The listing of the statuses and problems displayed in the form of messages on the LCD is provided in Table
4-1.
Classification
Jam error (feeding)
*1
Jam error (ejection)
Paper size error
Tray paper out
*2
*1: Indicates the same message on the display, when 1st or 2nd cassette becomes jam error
(feeding).
*2: However, if 1st cassette has recording paper, LCD indicates the standby mode on the
display and alarm message does not indicate.
40055101TH Rev.4
Troubleshooting
according to the LCD
Status Message List
(see 4.3.1)
LCD Status Message
PAPER MIS-FEED[FAX]
REPLACE PAPER
PAPER JAM [FAX]
REPLACE PAPER
PAPER JAM [FAX]
REPLACE PAPER
NO PAPER [FAX]
REPLACE PAPER
Carry out detailed
troubleshooting
according to the
Troubleshooting Flow
(see 4.3.1)
Description
• Check the paper in the Second
Notifies of occurrence
Paper Feeder.
of jam while the paper
Carry out the recovery printing
is being fed from Sec-
by opening and closing the
ond Paper Feeder.
cover, and turn the error display
off.
• When the problem occurs fre-
quently, go through the Trouble-
shooting.
• Check the paper in the Second
Notifies of occurrence
Paper Feeder. Carry out the
of jam while the paper
recovery printing by opening and
is being ejected from
closing the cover, and turn the
the Second Paper
error display off.
Feeder.
• Check the paper in the Second
Notifies of incorrect
Paper Feeder.
size paper feeding
Also check to see if there was a
from Second Paper
feeding of multiple sheets.
Feeder.
Carry out the recovery printing
by opening and closing the
cover, and turn the error display
off.
• Load the paper in Second Paper
Notifies of no paper
Feeder.
state when both cas-
settes (1st and 2nd)
has no recording pa-
per.
Recovery method
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