Document Jam - Oki B 4100 Maintenance Manual

7.2.21 Document Jam

Load a document.
Is document fed by
any length?
Is document fed by
about 8 cm and stops with
the SELECT LOCATION
message displayed?
Press Copy key.
Document jammed.
Are documents abnormal?
Check points:
1. Adhesive such as paste, tape, etc. on the
surface of the documents?
2. Too thin (< 0.06 mm)?
3. The leading edge of the documents are
rugged or thickened due to paste, etc.?
4. Too thick?
(Multiple documents > 0.13 mm?
Single document > 0.15 mm?)
5. Too long?
Longer than 380 mm?
Are there obstacles such as
paper clip in the document-
passing slot?
Are parts guiding a
document rugged due to
flaws, etc.?
Are feed rollers
heavily dirty?
Replace the feed roller(s)
40055101TH Rev.4
Note: M17, M17-2, M17-3, and M17-4 board for
Start
No
Yes
No
Yes
Yes (Abnormal)
No (Normal)
Yes
No
Yes
No
Yes
No
OKIFAX 5000 series are shown as MCNT.
1. Check PC1.
2. Replace MCNT Board.
3. Check the mechanical portion.
(Scan motor, etc.)
See 7.2.18 for further details.
1. Check PC2.
2. Replace MCNT Board.
For 1 and 2, use the carrier sheet.
For 2 and 4, use documents of the
specified thickness, or copy the
documents with an office copy
machine and use the copy.
For 3, cut the leading edge, or copy
the documents with an office copy
machine and use the copy.
For 5, use documents of the
specified length.
Remove the obstacles.
Replace the parts.
Clean them.
319 /