If "Please Call Service" Message Is Displayed - Konica Minolta bizhub pro 1050 User Manual

If "Please Call Service" Message Is Displayed

A "Please Call Service" message indicates a machine condition that requires the
attention of your service representative.
The Call for Service Screen usually displays the telephone and facsimile numbers of
your service representative. If paste pellets stick inside the paste hopper, report code
"SC78-17" will be displayed with Please Call Service message. In this case, use
pellet stacking correction lever inside the paste hopper for recovery. See p. 5-4 for
details.
When the Call for Service Screen is displayed, be sure to contact
your service representative immediately by following the procedure
below.
Service can set the machine to display the settings of last completed jobs on
the Call for Service Screen. For details, please contact your service
representative.
1.
Make note of the report code number indicated in the second line
of the message area.
The machine manager can call for service using the Utility setting (06 Machine
Manager Setting>06 System Connection>01 User Call). See p. 5-92 of POD
Administrator's reference.
In this case, you don't have to make a call for the report code, because your
machine has been monitored automatically by your service representative.
After calling for service using the Utility setting, be sure to turn OFF the power
immediately, then unplug the machine as described here.
2.
Turn OFF the sub power switch and main power switch.
3.
Unplug the machine.
5-2