Screening Calls; Programming Remote Messaging - Inter-Tel 7000 8662 User Manual

Screening Calls

You can screen outside calls that are transferred to you from the system Auto Atten-
dant. Calls can be transferred using the following methods:
•
Unannounced Calls: Calls are sent directly to your extension.
•
Announce-Only Calls: Before Auto Attendant transfers a call to you, a prompt
asks the caller to record his or her name. When you answer, you hear "You have a
call from (caller's name)." Then the call is sent to your extension.
•
Screened Calls: Before Auto Attendant transfers a call to you, a prompt asks the
caller to record his or her name. When you answer, you hear "You have a call
from (caller's name)." You can then choose whether or not to accept the call.
After receiving a screened call, you have the following options:
•
Press
#
•
Press
1
•
Press
2
•
Press
call to another extension.
•
Press
To change the call screening transfer method: Access your mailbox (see
and then follow the voice menu prompts and use the appropriate Voice Mail flowchart
on page 54
sequence.

Programming Remote Messaging

NOTE
Using Remote Messaging, you can program voice mail to call you when your mailbox
receives new voice mail messages.
phone numbers, the voice mail system will call each number until it successfully con-
nects to a device (for example, a pager or cell phone).
You can use primary and alternate cascades to program messages for different time
periods. For example, you can use a primary cascade to notify you of new voice mail
messages from 5:00 P.M. to 10:00 P.M. on weekdays. You can also use an alternate
cascade to notify you of new messages on weekends. See
Messaging.
* Remote messaging may or may not be enabled for your system. Contact your system administrator for
more information.
52
or say "Accept" to accept the call.
or say "Replay" to replay the announcement.
or say "Voice Mail" to send the call to voice mail.
or say "Forward," and then dial the extension number to forward the
3
or say "Refuse" to refuse the call.
(without E-Mail Reader) or
Remote Messaging is supported for voice mail messages only. If E-
Mail Reader is enabled for your mailbox, you cannot use Remote
Messaging for e-mail and fax messages.
page 58 (with E-Mail Reader) for the step
*
Using "cascade levels," a series of up to nine
page 53
®
Inter-Tel
page 48),
to set up Remote
Model 8662 Endpoint User Guide