Placing Calls On Hold; Call Waiting - Inter-Tel 8662 User Manual

Call Waiting

If you receive a call while you are already on another call, you will hear a "call wait-
ing" tone and the
To respond to a waiting call:
End your current call, place it on hold, and/or use one of the following menu buttons:
• ANSWER: Answers the ringing call. If you did not place the current call on
hold, it is disconnected.
• SEND TO V-MAIL: Sends the call directly to your voice mailbox without inter-
rupting the current call. (You will not see this option if you do not have a mail-
box.)
IC CALL TO DND: Places your endpoint in DND mode and blocks the call
•
without interrupting the current call. (See
DND.)
P C
LACING ALLS
You can place calls on hold in one of two ways: individual or system.
• Individual Hold places the call on hold at one endpoint. It can then be directly
picked up at that endpoint or it can be picked up at another endpoint using the
Call Pickup (Reverse Transfer) feature (see
• System Hold places the call on hold in the system. You can then pick up the call
at any endpoint that has a flashing button for the call, including the endpoint that
placed it on hold.
NOTE:
To place a call on Individual Hold:
Press
1.
Hang up or place another call.
2.
To place an outside call on System Hold:
Press
1.
Hang up or place another call.
2.
To return to a call that is on hold:
Lift the handset.
1.
Press
2.
22
or
IC CALL
O H
N OLD
You cannot place intercom calls on system hold.
or the HOLD menu button.
and dial .
3 3 5
or the flashing button.
button will flash.
page 40 for more information about
page 25).
®
Inter-Tel Model 8662 User Guide (ITP Mode)