Using Inter-Tel Personal Communicator For Voice - Inter-Tel 7000 8662 User Manual

Using Inter-Tel Personal Communicator for Voice

Inter-Tel Personal Communicator for Voice is a "voice portal" that allows you to call
into the system from any endpoint or phone and access Inter-Tel Personal Communi-
cator features.
Speech Recognition (ASR) technologies to activate and play feature selections, it is
accessed and used similarly to using your voice mail account. You can activate voice
portal features by pressing the touch-tone dialpad buttons on your endpoint or phone,
or by issuing voice commands (if speech recognition is enabled).
Use Inter-Tel Personal Communicator for Voice to:
•
Get or change your status setting (see
•
Check messages and return calls (see
•
Place a call from a contact list (see
•
Access your Call Log (see
•
Browse contact groups and place calls (see
•
Review or change your call routing setting (see
If ASR is enabled for your system (see
vate features. After you access the voice portal, the following voice prompts play
when you access your account and indicate whether ASR is enabled for your system:
•
If ASR is not enabled, you hear "Please press 1 for the Status Menu." See the
flowchart on
buttons.
•
If ASR is enabled, you hear "How may I help you today?" (See pages
for more information about using voice commands to activate features.)
NOTE
A few tips when using voice commands:
•
Speak clearly and loudly to help the system understand your request. Background
noise may also make it difficult for the system to understand your request.
•
In many menus there is more than one way to say a command (see
•
Numbers like "1000" can be said as "one thousand" or as "one, zero, zero, zero."
* Inter-Tel Personal Communicator for Voice may or may not be enabled for your system. Contact your
system administrator for more information. Some preference settings can be enabled using Inter-Tel
Personal Communicator for Web.
† If E-Mail Reader is enabled, you can also check your e-mail and fax messages (see
®
Inter-Tel Model 8662 Endpoint User Guide
*
Because the voice portal uses Text-To-Speech (TTS) and Automatic
page 36).
page 42 for step sequences to activate features using the dialpad
If you use speech for the first command, ASR is used to activate
menu options. If you use the dialpad buttons for the first command,
continue to use the dialpad buttons to activate menu options.
page 27).
†
page 25).
page 37).
page 37).
page 29).
page 47), you can use voice commands to acti-
40 and 41
page 40).
page 55).
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