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Calling Group Features
Calling Group Message
Receiver
Your company can program a calling group to receive
messages and choose a particular display phone as the
message receiver. Any display phone—your phone, an agent
phone, or the phone of a co-worker who is not part of the
group—can be chosen to be the message receiver. Calling
groups can share the same message receiver.
The system operator or any other inside caller can leave a
display message for the group. Inside callers waiting in the
calling group queue can leave a message by dialing the
feature code for leaving a message (53), followed by the
calling group's extension number. The system operator can
leave a message either by using the feature code or the
Send/Remove Message button on his or her console.
However, a calling group without a message receiver cannot
receive messages at the calling group's extension. A caller
who tries to leave a message will hear an error tone or will see
Can't Send/Remove Message on a display phone.
Calling Group Message Receiver 3-11
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