Barge-In - AT&T MERLIN LEGEND Release 2.0 MLX Queued Call Console Operator's Manual

Features

Barge-In

If a co-worker is on the telephone or using Do Not Disturb,
use Barge-In to reach him or her in an emergency or if you
have special instructions to interrupt.
If your co-worker is not on a call and is using Do Not Disturb,
the coworker's telephone rings. If your coworker is on a call
and is using Do Not Disturb, Barge-In connects you to the
call. For telephones which have forwarded their calls by
using Coverage, Forward, or Follow Me, you hear the
telephone ringing at the destination which you dialed.
Barge-In is not activated under the following conditions:
a conference call if the conference already has the
maximum number of participants
phones that have Privacy in use (you hear a fast busy
signal)
To Use Barge-In
1. Press a DSS button, dial the extension, or use the
Extension Directory.
2. Press Feature when you hear a busy signal.
3. Select Barge In.
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Barge-In