Transferring A Call - AT&T MERLIN LEGEND Release 2.0 MLX Direct-Line Consoles Operator's Manual

Quick Start

Transferring a Call

You can transfer a call from your extension to another inside
extension or outside number. The following procedure
provides the basic steps for transferring a call. To use one-
touch transfer and other system features available during
transfer, see "Transfer" in Chapter 4.
To Transfer to an Inside Extension
1. If your phone has Auto Dial buttons, check the light
next to the button for the person's extension.
2. Press Transfer.
The call is put on hold automatically and the system selects an SA or
ICOM button.
3. Press the Auto Dial button or dial the person's
extension.
If the light is on, the person is unavailable.
Consider using Camp-On, Paging, or Park and Paging. See
Chapter 4 for more information on these features.
If the light is off, go to Step 2.
If the person is available, announce the call and
hang up.
The call is transferred.
If the person is unavailable, return to the caller
by pressing the SA or line button with the held
call.
Transferring a Call
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