About This Guide - AT&T MERLIN LEGEND MLX-20L Supervisor Manual

About This Guide

The MERLIN LEGEND
the use of calling groups to distribute a high volume of
incoming calls. A calling group consists of a number of
people (referred to as agents) who perform a similar job, such
as sales or customer service. This guide is for the supervisor
of a calling group.
a supervisor or agent and explains how these telephones are
programmed and used.
For information on standard features available on your
telephone, or for instructions and codes specific to your
company, see your system manager. He or she is a co-worker
responsible for managing the system.
TM
Communications System supports
It describes the telephones used by either
About This Guide
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