Camp-On; Features (Continued) - AT&T MERLIN LEGEND Release 2.0 MLX Queued Call Console Operator's Manual

Features

Camp-On

Use Camp-On to direct a call to a busy or available inside
telephone and have the call wait at the extension for a longer
period of time than Release allows.
If the telephone is busy, the person you directed the call to
hears a tone, signaling that another call is waiting. If the call
remains unanswered, it returns to you or another operator for
further handling. You hear one ring for a returning inside call
and two rings for a returning outside call.
To Camp-On at a Busy Extension
When you are directing a call and the extension is busy,
select one of the following:
Select camp on from the Home screen
Press Feature and select Camp On.
Selecting the Camp-on feature completes directing a call.
You can only do this when manually directing a call or with
manual completion. (If you have automatic completion and
use the DSS, the call does not Camp-On.)
4-12 Camp-On