Follow Me - AT&T MERLIN LEGEND Release 2.0 MLX Queued Call Console Operator's Manual
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Also See for MERLIN LEGEND Release 2.0 MLX Queued Call Console:
- Quick reference (9 pages) ,
- Operator's manual (152 pages) ,
- Quick reference manual (9 pages)
Table of Contents
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Features
Follow Me
You can use the Follow Me feature when a co-worker is
meeting with you or working at your desk or to answer
incoming calls to your co-worker's extension while he or she is
away. Your co-workers can also forward their calls to your
console using the Forward feature from their telephones.
If several people are sending their calls to you, you can
cancel Follow Me and Forward from your console. You can
cancel one extension at a time or all extensions at once.
NOTE:
QCC operators cannot use this feature to send their calls
to co-worker's extensions.
To Use Follow Me
1. If a red light is not on next to a Call button, press a
Call button.
2. Press Feature.
3. Select Follow Me.
4. Dial the extension or press a DSS button.
Calls to co-worker's extension ring at your console.
4-24 Follow Me
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