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MERLIN Attendant
AT&T MERLIN Attendant Manuals
Manuals and User Guides for AT&T MERLIN Attendant. We have
4
AT&T MERLIN Attendant manuals available for free PDF download: Installer's Manual, System Manager's Manual, User Manual, Planning Forms
AT&T MERLIN Attendant Installer's Manual (67 pages)
for MERLIN LEGEND Communications System
Brand:
AT&T
| Category:
Conference System
| Size: 2.32 MB
Table of Contents
Ordering Information
2
Table of Contents
3
About this Guide
9
Conventions
9
Related Guides
10
Chapter 1: Installation and MERLIN LEGEND System Programming
11
Overview
11
Key Features
12
Installation and MERLIN LEGEND System Programming
12
Front Panel
13
Front View of the MERLIN Attendant
13
Back View of the MERLIN Attendant
14
Back Panel
14
Meaning of Setup Switch Settings
15
Equipment and Location Requirements
17
Basic Telephone Module Ports
17
Calls Per Hour Table
18
Incoming Lines Table
18
Location Requirements
18
Number of MERLIN Attendants Required
18
System Programming Procedures
20
Setting Voice Messaging System (Vms)/Automated Attendant (AA) Options
21
Programming Call Distribution Groups
22
Programming Night Service
25
Assigning Calling Group Type
27
Connecting the MERLIN Attendant
28
Setup Switch Positions for Installing Unit
29
Connecting the MERLIN
29
Switch Settings When Operating Unit
30
Chapter 2: Programming Features MERLIN Attendant
33
Completing the Planning Forms
33
Entering the MERLIN Attendant Authorized Caller Mode
34
Setting the Clock
35
Setting the Business Days
36
Setting the Business Hours
37
Reallocating Announcement Times
38
Recording Announcements
40
Playing Back Announcements
42
Programming Supervised Transfer Routes
42
Programming Blind Transfers
44
Programming Combined Routes/Individual Changes
45
Changing Call Processing Options
46
Call Processing Options
48
Chapter 3: Testing and Troubleshooting
51
Testing
51
Testing Supervised Transfer Routes
51
Testing Blind Transfer Routes
52
Testing Extension Numbers
52
Troubleshooting
53
Out-Of-Service Codes
53
Power Failures
54
Printing Reports
55
Setting the Baud Rate
55
Contents of a Traffic Analysis Report
56
Connecting the Printer
57
MERLIN Attendant
57
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AT&T MERLIN Attendant System Manager's Manual (55 pages)
for MERLIN LEGEND Communications System
Brand:
AT&T
| Category:
Telephone Accessories
| Size: 0.37 MB
Table of Contents
Ordering Information
2
Table of Contents
3
About this Guide
8
Conventions
8
Related Guides
9
Chapter 1: Overview
11
Key Features
11
Announcements
11
Day and Night Announcements
12
Call Handling
13
Call Transfer
14
The MERLIN Attendant Unit
18
Front Panel
18
Meaning of Power and Battery Lights
19
Back Panel
20
Setup Switches
21
Installation Requirements
22
Planning Forms
22
Location Requirements
23
Installation Overview
23
Changing the Current Settings
24
Chapter 2: Changing the Current Settings
26
Reference Table for Changing Settings
27
Changing the Authorized Caller Code
28
Setting the Current Day Date, and Time
29
Changing Your Business Hours
30
Changing Business Hours for Early/Late Closings
32
Changing Your Business Days
33
Changing the Clock for Daylight Saving Time
34
Changing Your Recorded Announcements
35
Default Time Allocations for Recorded Announcements
35
Erasing Announcements and Reallocating Announcement Times
37
Changing the Routing Plan
39
Changing an Existing Route
40
Erasing an Existing Route
41
Programming a New Route for Blind Transfer
42
Programming a New Route for Supervised Transfer
43
Changing Call Processing Options
44
Call Processing Options
46
Chapter 3: Testing and Troubleshooting
48
Testing Supervised Transfer Routes
48
Testing Blind Transfer Routes
49
Testing Extension Numbers
49
Troubleshooting
50
Out-Of-Service Codes
50
Power Failures
50
Lost Authorized Caller Code
51
AT&T MERLIN Attendant User Manual (36 pages)
Avaya Merlin Plus: Users Guide
Brand:
AT&T
| Category:
Conference System
| Size: 0.46 MB
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AT&T MERLIN Attendant Planning Forms (22 pages)
for MERLIN LEGEND Communications System -
Brand:
AT&T
| Category:
Telephone System
| Size: 0.63 MB
Table of Contents
Merlin Attendant
1
Business Days
3
Business Hours
5
Routing Plan
11
Call Processing Options
17
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AT&T Categories
Cordless Telephone
Telephone
Conference System
Handsets
Answering Machine
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