System Programming Procedures - AT&T MERLIN Attendant for MERLIN LEGEND Installer's Manual

Installation and MERLIN LEGEND System Programming

System Programming Procedures

Use the programming procedures on the following pages to configure the
MERLIN LEGEND system for the MERLIN Attendant(s). These procedures
must be completed before you install the MERLIN Attendant.
Check with the MERLIN LEGEND System Manager to ensure the following
tasks have been performed:
the lines assigned to the MERLIN Attendant(s) are programmed
the lines are assigned to pools
the extensions have numbers assigned
You should also ask the customer which lines are being answered by the
MERLIN Attendant, including backup call handling and Night Service.
NOTE 1:
The MERLIN Attendant cannot be used with systems configured for
behind-switch mode. Use either the hybrid PBX mode or the key mode.
NOTE 2:
The MERLIN Attendant cannot be used with any voice-mail systems.
If you are installing more than one MERLIN Attendant to answer the same lines
or line pools, you need to assign them to the same Call Distribution Group to
prevent call contention between the units.
Perform all the appropriate programming procedures from a personal
computer (PC) or MLX-20L. The programming procedures which follow
provide side-by-side instructions for both cases. Refer to the MERLIN
LEGEND System Programming Guide for more information on these
procedures.
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System Programming Procedures