Programming Features of MERLIN Attendant
Planning Form C—Announcement Time Reallocation
Planning Form D—Announcement Recordings
Planning Form E—Routing Plan
Planning Form F—Supervised Transfers
Planning Form G—Blind Transfers
Planning Form H—Call Processing Options
Planning Form I—Combined Routes/Individual Changes
NOTE:
You can order the MERLIN Attendant Planning Forms from the AT&T
Customer Information Center (phone numbers are located on the inside
front cover of this book). Use this document number when ordering:
555-602-712.
Entering the MERLIN Attendant
Authorized Caller Mode
Perform the following steps before you begin programming:
1.
Connect a basic Touch-Tone telephone to an unused port on the Basic
Telephone (012) Module.
2.
Dial the MERLIN Attendant and wait for the tone.
Single beep sounds to indicate there are no announcements recorded.
Dial the default authorized caller code:
3.
The two-beep confirmation tone sounds.
4.
Continue programming the features in the following order:
a. Set the MERLIN Attendant Clock
b. Set the Business Days
c. Set the Business Hours
2-2
Entering the MERLIN Attendant Authorized Caller Mode
.
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7 8 9 #
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