Programming Blind Transfers - AT&T MERLIN Attendant for MERLIN LEGEND Installer's Manual

Programming Features of MERLIN Attendant
NOTE:
If this space is blank on the form, skip to step 10. If a secondary
extension is not programmed, callers hear the Transfer Fail
announcement when the first extension is busy or does not answer.
When the business is closed, the Night Secondary Extension is the
number that the MERLIN Attendant dials when it cannot connect the
caller to the Night Primary Extension.
10. Dial
#
Extension.
The two-beep confirmation tone sounds.
11. Repeat these steps for each Supervised Transfer route.
NOTE:
When programming route 0 for the receptionist, use an extension
number that is not in the dial plan, such as 720, so that calls to the
receptionist are directed to a line button not to an intercom button.

Programming Blind Transfers

Refer to MERLIN Attendant Form G to see if the customer has planned to use
blind transfer routes.
You must enter the authorized caller mode before you can perform this
procedure (see "Entering the MERLIN Attendant Authorized Caller Mode").
Perform the following steps to enter blind transfer routes:
NOTE:
If you make a mistake and want to reprogram a particular route, enter
followed by the route number (0 through 9) and dial
all programmed extensions for the route entered.
1. Dial
8
*
2-12
Programming Blind Transfers
to indicate the end of the command for the Night Secondary
.
*
# four times. This erases
3