Call Processing Options - AT&T MERLIN Attendant for MERLIN LEGEND Installer's Manual

Programming Features of MERLIN Attendant
Table 2-2
Program
Code
2901
Day Answer Delay
In Day mode, number of rings before
the MERLIN Attendant answers an
incoming call. Determines immediate or
backup call handling
2902 Night Answer Delay
In Night mode, number of rings before
the MERLIN Attendant answers an
incoming call. Determines immediate or
backup call handling. If not using Night
mode, set to 15.
2903
Dialing
Number of seconds after an
announcement that a caller has to dial
a route or extension before the call is
transferred to the receptionist.
2904
Extension Delay
Number of rings allowed for an
extension to answer before the call is
transferred to the receptionist.
2916
Extension Digits
The number of digits in an extension. If
all phones have 2-digit extensions, set
to 2. If all phones have 3-digit
extensions, set to 3, etc. If the system
has various numbers of digits (e.g.
combinations of 2- and 3-digit
extension numbers , set to 19.
2-16
Changing Call Processing Options

Call Processing Options

Option/
Description
Delay
Possible
Default
Settings Settings Settings
1 — 5
1
1
1 — 15
2
2 — 5
4
2 — 6
2
2 — 4
o r
19
Current