Key Features; Installation And Merlin Legend System Programming - AT&T MERLIN Attendant for MERLIN LEGEND Installer's Manual

Installation and MERLIN LEGEND System Programming

Key Features

Some of the key features of the MERLIN Attendant are as follows:
Security Code
The authorized caller code that must be entered before changing any
programmable features to protect recorded announcements and other
programming from being changed by unauthorized personnel.
Remote Programmability
Features, including recorded announcements, can be programmed
from a Touch-Tone phone either on-site or from a remote location.
Day/Night/Transfer Announcements
Specific greetings can be played to callers in response to the time of
day or the status of the call.
System Clock/Weekly Calendar
The internal clock and calendar can track business hours and days of
operation to allow the appropriate announcement to be played to
callers.
Call Supervision
The MERLIN Attendant can supervise calls and monitor the progress of
calls.
Alternate Routing
When the first requested extension is unavailable, callers can be
transferred automatically to a secondary extension.
Battery Backup
Routing plans and programming changes can be saved up to eight
weeks following a power outage, provided the battery is fully charged.
Recorded announcements can be saved up to three hours under the
same conditions.
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Overview