Programming A New Route For Supervised Transfer - AT&T MERLIN Attendant System Manager's Manual

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Changing the Current Settings
11 = Day Primary Extension
21 = Night Primary Extension
6. Dial the transfer code
2 = Blind Transfer
5 = Disconnect
7. Dial the extension number where the caller will be connected
NOTE:
The extension number for route O should be 760 or an extension
number that is not in your dial plan. This allows calls transferred to the
receptionist to appear on a programmed command.
8. Dial
#
The two-beep confirmation tone sounds.
9. Continue programming or exit authorized caller mode by dialing
10. To disconnect, dial # .
Programming a New Route for
Supervised Transfer
To program a supervised transfer, refer to Planning Form F and follow the
steps below:
1. Dial the MERLIN Attendant extension number from a Touch-Tone phone,
preferably a single-line set.
NOTE:
If you are programming from a multiline Touch-Tone phone connected
to a MERLIN LEGEND system control unit, you must enter an additional
# each time a # appears in a programming command.
2. Wait for an answer.
3. Dial
followed immediately by your authorized
*
The two-beep confirmation tone sounds.
2-18 Changing the Routing Plan
#
#
*
caller code and # .
.

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